Hotel Guest Room Attendant / Housekeeper - Springhill Suites

O'Reilly Hospitality Management • Springfield, MO

3d • Onsite

About The Position

O’Reilly Hospitality Management, LLC is hiring a Hotel Guest Room Attendant / Housekeeper at Springhill Suites by Marriott in Springfield, Missouri. The role is responsible for cleaning and maintaining guest rooms and other hotel areas, replenishing supplies, handling linens and waste, and providing a friendly welcome to guests. Team members are expected to follow company and brand standards, safety requirements, and applicable policies, and to support the company’s guest service, sustainability, wellness, and team-member culture. Scheduling may vary and may include nights, weekends, and holidays.

Requirements

• High school diploma or equivalent.
• Ability to perform heavy work: exert 50–100 pounds of force occasionally, up to 25–50 pounds frequently, and 10–20 pounds constantly to move objects.
• Ability to walk or stand for significant periods.
• Ability to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking or pinching with fingers, typing, grasping, feeling, talking, hearing, and repetitive motion.
• Visual acuity sufficient to assess the accuracy, neatness, and thoroughness of assigned work or make general observations of facilities or structures.
• Strong leadership, management, organizational, and communication skills.
• Ability to identify and resolve problems efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver results.
• Ability to work well with and motivate people with varied personality types while maintaining tact and diplomacy.
• Ability to multitask and prioritize.

Nice To Haves

• At least one year of housekeeping experience is preferred, but not required.

Responsibilities

• Report for scheduled shifts on time and in uniform in accordance with company policy.
• Collect and replace soiled linens for laundering according to company and brand standards.
• Clean bathrooms and replenish supplies; dust furniture and equipment; and clean rugs, carpets, upholstered furniture, and draperies.
• Sweep, scrub, wax, and polish floors using appropriate tools and machines; turn mattresses as required; and polish metalwork and furniture.
• Refurnish rooms with supplies, towels, and other items, and restock the cleaning cart for the shift.
• Receive and store linen supplies in the linen closet.
• Wash windows, door panels, and sills, as well as walls, ceilings, and woodwork; replace light bulbs as needed; move and arrange furniture; and hang draperies as required.
• Deliver baby cribs and roll-away beds to guest rooms as needed.
• Remove debris and clean driveways and garage areas as required.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
• Empty and transport trash and waste to disposal or recycling areas in accordance with company standards.
• Follow material safety data sheet regulations when using chemicals.
• Comply with company policies and procedures relevant to the position and its duties.
• Greet guests in a friendly and warm manner.
• Support the O’Reach, Green Team, OHX Experience, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
• Perform other related duties as required.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time team members are eligible.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid time off, including paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay beginning on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED