Room Attendant - FT

DRIFTWOOD HOSPITALITY MANAGEMENT•Atlanta, GA

1d•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms according to company procedures and standards. Duties include preparing cleaning supplies and amenities, cleaning assigned rooms, completing housekeeping checklists, marking rooms ready for inspection, reporting room damage or hazards, securing rooms, and maintaining tidy corridors and service areas. The role also includes following safety, security, fire-prevention, and emergency procedures; turning in lost-and-found items and guest room keys; assisting other housekeeping personnel; and performing related duties as requested by management. The hotel operates 24 hours a day, seven days a week, so shift days, start times, and weekly hours may vary.

Requirements

Ability to bend and reach to dust, clean, and make beds and bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Stock the housekeeping bag with cleaning supplies, equipment, and amenities.
Follow procedures for knocking before entering guest rooms.
Clean assigned guest rooms and ensure amenities are stocked.
Complete the entire housekeeping checklist.
Accurately mark cleaned rooms for supervisor inspection.
Report damage and hazards in guest rooms through Guestware or to the Housekeeping Coordinator.
Secure guest room doors when exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest room keys.
Follow company policies and safety and security procedures, including fire-prevention and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Assist other housekeeping personnel when needed.
Perform related duties as requested by management.