Room Attendant - FT

HAMPTON INN TROPICANA LAS VEGAS•Paradise, NV

33d•Onsite

About The Position

Responsible for cleaning and maintaining assigned guest rooms according to company procedures and at a level that meets or exceeds company standards. The role supports Driftwood Hospitality Management’s hospitality services and guest service standards. The position requires keeping cleaning supplies, equipment, and amenities stocked; completing housekeeping checklists; accurately marking rooms ready for inspection; reporting damage and hazards; and maintaining secure, neat guest-room and service areas. Room attendants follow company policies and safety and security procedures, use protective equipment, and report unsafe conditions, incidents, injuries, near-misses, and property damage or loss to management. They also assist other housekeeping personnel and perform related duties requested by management. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, starting times, and weekly hours. The listed shift is AM.

Requirements

Ability to bend and reach to dust, clean, make beds, and clean bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Maintain a neat, clean, and well-groomed appearance.

Responsibilities

Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
Follow knocking procedures before entering guest rooms.
Clean assigned guest rooms and stock amenities in each cleaned room.
Complete the entire housekeeping checklist.
Accurately report clean rooms to a supervisor for inspection.
Report guest-room damage and hazards, such as burned-out light bulbs or broken furniture or lights, in Guestware or to the Housekeeping Coordinator.
Secure guest-room doors when exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest-room keys.
Follow company policies and procedures, including safety and security procedures.
Know and follow department fire-prevention and emergency procedures, and use protective equipment.
Report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance in accordance with the team member handbook.
Assist other housekeeping personnel when needed.
Perform related duties as requested by management.