Room Attendant/Housekeeper - Full-Time

Radiate Hospitality•Menlo Park, CA

2d•Onsite

About The Position

Hotel Lucent, managed by Radiate Hospitality, is seeking a dependable, detail-oriented, and service-focused Room Attendant I. The role maintains guest rooms and designated hotel areas to high standards of cleanliness, presentation, and comfort, helping provide guests with a positive and memorable stay. The position involves working independently while contributing to a collaborative housekeeping team and providing courteous service to guests. The role includes cleaning and servicing assigned rooms; changing linens, cleaning and restocking bathrooms, replenishing guest supplies, dusting, and vacuuming. It also involves maintaining housekeeping carts, inventory, linen closets, and storage areas, and handling cleaning products and equipment appropriately. Room attendants respond to guest requests, report maintenance concerns, safety hazards, and lost-and-found items, and follow hotel, brand, and safety procedures. Additional housekeeping and hotel duties may be assigned. Hotel Lucent describes its culture as supportive, team-oriented, positive, and guest-focused, with opportunities for career growth and development. Scheduling is flexible based on business needs, and the position requires availability for weekends, holidays, and flexible shifts based on hotel occupancy.

Requirements

Strong attention to detail and commitment to quality.
Ability to work independently and efficiently.
Excellent customer service and communication skills.
Ability to work in a fast-paced environment.
Availability to work weekends, holidays, and flexible shifts based on hotel occupancy.
Ability to stand, walk, bend, stretch, and reach throughout the shift.
Ability to lift, carry, push, and pull housekeeping equipment and supplies.
Ability to perform repetitive cleaning tasks while maintaining quality standards.
Ability to lift up to 25 pounds regularly.

Nice To Haves

Previous housekeeping, hospitality, hotel, or cleaning experience is preferred.
Dependable, organized, and efficient, with a positive attitude, strong work ethic, and ability to work as a team player.

Responsibilities

Clean and service assigned guest rooms according to hotel and brand standards.
Change bed linens in checkout and stayover rooms according to guest preferences and hotel procedures.
Clean, sanitize, and restock guest bathrooms.
Replace used amenities, towels, linens, and other guest supplies.
Dust furniture, fixtures, and room surfaces; vacuum carpets; and maintain room appearance and cleanliness.
Restock guest room supplies and housekeeping inventory.
Keep housekeeping carts organized, clean, and fully stocked.
Maintain linen closets and storage areas in an orderly and efficient manner.
Properly handle and store cleaning products and equipment.
Provide courteous and professional service when interacting with guests.
Respond promptly to guest requests and special needs.
Help create a welcoming environment through attention to detail and service.
Ensure assigned rooms meet company, hotel, and brand cleanliness standards.
Report maintenance concerns, safety hazards, and lost-and-found items according to hotel procedures.
Follow safety policies and housekeeping procedures.
Assist with additional housekeeping and hotel duties as assigned.