Room Attendant - Housekeeper

Hersha Hospitality Management LP•Orlando, FL

About The Position

The Room Attendant cleans and maintains guest rooms to ensure they meet established standards. The role involves providing friendly service to guests, completing room-cleaning tasks within allotted time frames, and helping maintain guest satisfaction. The attendant may also perform house person and lobby attendant duties when staffing is short or during peak periods, and carries out other duties as requested by management.

Requirements

Previous housekeeping experience or equivalent training is required.
Understand and communicate in English.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests with a warm and friendly greeting.
Clean guest rooms according to established standards and within the allotted time frame.
Sweep, mop, scrub, or vacuum floors.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
Notify managers when guest-room repairs are needed.
Process items guests leave in rooms according to the lost and found policy.
Follow safe work practices, wear protective safety equipment, and comply with MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Work toward increasing departmental and overall guest satisfaction.
Perform other duties as requested by management.