Room Attendant - Full Time
About The Position
Q Center is seeking a full-time Room Attendant to maintain clean and attractive guestrooms while providing attentive, courteous, and efficient service to guests. The role also requires maintaining knowledge of the correct use of equipment. The schedule is generally 8:00 a.m.–4:30 p.m., on varying days of the week, including weekends. The starting rate is $18.00 per hour. Q Center is a full-service conference and special-event venue with more than 150,000 square feet of meeting and event space and 95 acres of recreational areas. It hosts events ranging from corporate meetings and training to fundraisers and galas.
Requirements
- High school diploma or equivalent and/or experience in a hotel or related field preferred.
- Ability to work flexible and long hours when required.
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand for the entire shift.
- Knowledge of the correct use of equipment.
Nice To Haves
- Experience in a hotel or related field.
Responsibilities
- Be attentive, friendly, helpful, and courteous to guests and fellow employees.
- Thoroughly clean assigned guestrooms to standards, including dusting, replacing linens and towels, vacuuming, emptying wastebaskets, and cleaning bathrooms, mirrors, and windows.
- Complete pre-cleaning duties, including replenishing guest and cleaning supplies and linen for housekeeping cart setup.
- Remove trash and dirty linen from guestrooms and hallways.
- Keep hallways, public areas, and closets clean, neat, and vacuumed according to the shift checklist.
- Restock the housekeeping cart for the next day's use.
- Replenish chemical bottles while following expiration and safety standards.
- Clean rooms with the door propped open and follow room-cleaning standards; if a guest requests service but cannot leave the room, call 0 and request a supervisor or manager.
- Use the guest room phone to report room status and update the manual guest room cleaning assignment document.
- Report missing room items, such as irons, ironing boards, or hair dryers, to the Housekeeping Supervisor or Manager.
- Report maintenance repairs immediately by calling 0 or notifying the Housekeeping Supervisor or Manager.
- Handle lost-and-found items according to standards.
- Ensure overall guest satisfaction.
Benefits
- Paid time off
- 401(k) with employer match
- Holiday pay
- Medical, dental, and vision insurance with wellness credits
- Employee Assistance Program
- Basic life, AD&D, and disability benefits
- Employee meals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
