Room Attendant ("Recamarera/o")

Red Cliffs Lodge Moab•Moab, UT

26d•$21 - $21•Onsite

About The Position

The Room Attendant ensures guest rooms meet the hotel’s standards for cleanliness and condition, providing guests with fresh sheets, towels, and supplies. The role also includes cleaning shared hotel areas, organizing housekeeping supplies and linens, reporting maintenance concerns, and following hotel safety, security, and emergency procedures. Staff may assist with guest inquiries and perform other reasonable duties assigned by a manager or supervisor. The work is primarily indoors in a temperature-controlled environment. Schedules may vary according to hotel business needs, and attendance at scheduled training sessions and meetings is required.

Requirements

High school diploma or equivalent education.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer-relations skills.
Detail orientation and strong organizational and communication skills.
Basic computer skills and basic computational ability.
Ability to deal effectively with internal and external customers, using patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
Self-driven ability to work independently; strong issue-resolution and analytical skills with attention to detail.
Ability to meet the physical demands of the role, including standing and moving for up to four hours, lifting up to 45 pounds, and pushing or pulling carts and equipment weighing up to 250 pounds.
Ability to perform required physical activities, including grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, reaching, and occasional stooping, squatting, and stretching.
Ability to communicate continuously with staff, guests, and supervisors and to observe product quality and detect signs of emergencies.
Maintain a neat, clean, and well-groomed appearance according to Azul Hospitality and property-specific grooming and uniform standards.
Regular attendance and compliance with hotel rules and regulations.

Nice To Haves

Experience in the hospitality industry is preferred.

Responsibilities

Clean assigned guest rooms within the required time limit and update daily assignment sheets.
Return assignment sheets and keys to the Housekeeping Supervisor at the end of the shift.
Change bed linens, make beds, and replenish room amenities, drinking glasses, clean linen, bathroom supplies, and towels.
Lift and move room furniture; vacuum and clean rugs, carpets, and upholstered furniture using appropriate equipment or chemicals.
Dust and clean furniture and fixtures, polish wood and metalwork, and clean windows, door panels, and sills.
Empty wastebaskets and transport trash and waste to the disposal area.
Sort, count, fold, and distribute linen; stock cleaning carts and organize linen closets.
Conduct guest-room deep cleaning according to the hotel’s program.
Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
Perform general cleaning using standard hotel products and follow health standards.
Turn in Lost & Found items according to standard procedures.
Follow hotel emergency procedures and loss-prevention guidelines.
Report maintenance issues and necessary room repairs, and ensure unacceptable rooms are not returned to inventory until issues are addressed.
Leave the work area clean when finished.
Assist with guest inquiries as needed.
Follow company, safety, and security policies and report maintenance problems, safety hazards, accidents, or injuries.
Perform other duties assigned by managers or supervisors.