Room Attendant ("Recamarera/o")

Azul Hospitality•Paso Robles, CA
•$20 - $20•Onsite

About The Position

The Room Attendant ensures guest rooms meet the highest standards of cleanliness and condition, providing guests with clean sheets, towels, and necessities. The role also involves cleaning other hotel areas as needed, reporting maintenance issues, and following hotel safety, security, and emergency procedures. Staff must maintain a neat, clean, well-groomed appearance and comply with company rules and training requirements. Schedules may vary according to the hotel’s business needs.

Requirements

  • High school diploma or equivalent education.
  • Ability to speak, read, write, and understand the primary language used in the workplace.
  • Good verbal and written communication skills and excellent customer-relations skills.
  • Detail-oriented with strong organizational and communication skills.
  • Basic computer skills and basic computational ability.
  • Ability to deal effectively with internal and external customers, including patience, tact, diplomacy, and gathering accurate information to resolve conflicts.
  • Self-driven and able to work independently.
  • Strong issue-resolution and analytical skills, with attention to detail.
  • Ability to perform essential functions with or without reasonable accommodation.
  • Regular attendance and availability to work varying schedules based on hotel business needs; attendance at scheduled training sessions and meetings is required.

Nice To Haves

  • Experience in the hospitality industry.

Responsibilities

  • Clean assigned guest rooms within the required time limit and update daily assignment sheets.
  • Submit assignment sheets and keys to the Housekeeping Supervisor at the end of the shift.
  • Change bed linens, make beds, and replenish room amenities, drinking glasses, clean linen, bathroom supplies, and towels.
  • Move furniture and clean rugs, carpets, upholstered furniture, furniture surfaces, fixtures, metalwork, windows, door panels, and sills.
  • Thoroughly clean bathrooms and empty wastebaskets.
  • Sort, count, fold, and distribute linen; stock cleaning carts and organize linen closets.
  • Transport trash and waste to disposal areas.
  • Complete guest-room deep-cleaning projects according to the hotel’s program.
  • Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
  • Perform general cleaning using standard hotel cleaning products and follow health standards.
  • Turn in Lost & Found items according to standard procedures.
  • Follow hotel emergency procedures and loss-prevention guidelines.
  • Report maintenance issues, room repairs, safety hazards, accidents, or injuries; ensure unacceptable rooms are not returned to inventory until issues are addressed.
  • Keep the work area clean when finished.
  • Assist with guest inquiries and perform other reasonable duties assigned by managers or supervisors.
  • Follow company, safety, and security policies and procedures.
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