About The Position

The Room Attendant joins the housekeeping team at the Embassy Suites Hotel Santa Clara Silicon Valley and helps provide clean, comfortable guest rooms and memorable hospitality experiences. The role includes cleaning and tidying assigned rooms, replenishing linens and guest amenities, maintaining and transporting a housekeeping supply cart, responding promptly and courteously to guest requests, and disposing of trash and recyclables in designated areas. Candidates should have one year of housekeeping experience in hospitality, healthcare, or residential or commercial buildings, communicate effectively with English-speaking guests, and be able to work independently as well as with a team. The position requires standing for eight hours and working weekends and holidays. A flexible schedule is required.

Requirements

  • One year of housekeeping experience in hospitality, hospitals, and/or residential or commercial buildings.
  • Ability to communicate effectively and proficiently with English-speaking guests.
  • Must be a team player and able to work independently.
  • Ability to stand for eight hours.
  • Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

  • Previous housekeeping or janitorial experience.

Responsibilities

  • Clean and tidy assigned guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep-cleaning tasks as needed.
  • Replace bed linens, towels, and guest essentials as needed.
  • Stock, maintain, and transport the housekeeping supply cart daily.
  • Respond to guest requests promptly and courteously.
  • Dispose of trash and recyclables in designated areas.

Benefits

  • 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare benefits, including health plans, dental coverage, and vision coverage.
  • Retirement plans.
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