Room Attendant - Embassy Suites Brookfield, WI.

Hotel Equities Group, LLC • Brookfield, WI

1d • Onsite

About The Position

The Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. The role supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service, while helping hotel operations meet quality, productivity, and business goals.

Requirements

• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, kneel, reach, push, and pull throughout the workday.
• Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
• Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

• Previous housekeeping or hotel experience.
• Experience with Property Management Systems (PMS).
• Experience with housekeeping room-status systems.
• Experience with mobile or handheld hotel communication tools.
• Experience with Microsoft Office Suite.

Responsibilities

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Keep housekeeping carts, supplies, and work areas organized.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Paid vacation and holidays.
• 401(k) retirement plan.
• Employee Assistance Program.
• Career growth opportunities and leadership development programs.
• Reduced hotel rates throughout the portfolio.
• Life insurance.
• Flexible Spending Account (FSA).
• Exclusive third-party discounts for shopping, travel, entertainment, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed