Room Attendant - Embassy Suites Virginia Beach Oceanfront

HEI Hotels and Resorts•Virginia Beach, VA
•Onsite

About The Position

The Room Attendant maintains hotel rooms and the building to provide a safe and clean experience for hotel guests, associates, and vendors. The role involves cleaning guest rooms and surfaces, changing bed linens, replenishing room supplies, handling cleaning equipment and carts, and inspecting completed rooms. The attendant follows cleaning procedures and attendance requirements, works collaboratively with coworkers, and performs other job-related duties as assigned.

Requirements

  • Ability to scrub and scour surfaces, extend arms overhead to perform cleaning tasks, and work in confined spaces.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 pounds, with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.
  • Willingness to pitch in, help coworkers, and work as a team player.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cloths, mops, sponges, brushes, or cleaning agents.
  • Follow cleaning procedures and instructions for using cleaning agents.
  • Strip and make beds and change bed linens.
  • Dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve room keys, take them to assigned rooms, and restock the heavy cart.
  • Inspect rooms for cleanliness and appearance and mark rooms complete.
  • Follow attendance rules and maintain regular availability for work.
  • Help coworkers with their duties and perform other job-related duties as assigned.

Benefits

  • Medical insurance through Anthem Blue Cross Blue Shield
  • Dental insurance through Anthem Blue Cross Blue Shield
  • Vision insurance through EyeMed
  • Vacation, sick, and holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through YouDecide and the Hotel Room Discount program
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