Room Attendant - Embassy Suites Virginia Beach Oceanfront

HEI Hotels & Resorts•Virginia Beach, VA
•Onsite

About The Position

Maintain hotel rooms and the building to ensure a safe and clean experience for hotel guests, associates, and vendors. The Room Attendant cleans and prepares guest rooms, replenishes room supplies, and inspects completed rooms. The role requires following cleaning procedures, handling cleaning equipment and supplies, and working cooperatively with coworkers.

Requirements

  • Ability to scrub and scour surfaces, extend arms overhead to perform cleaning tasks, and work in confined spaces.
  • Willingness to help coworkers with their duties and work as a team player.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment, with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 lbs., with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents.
  • Follow cleaning procedures and instructions for using cleaning agents.
  • Strip and make beds and change bed linens.
  • Dust furniture, pictures, drawers, window ledges, and shelves.
  • Vacuum rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve room keys, take them to assigned rooms, and restock the heavy cart.
  • Visually inspect rooms for cleanliness and appearance and indicate when room cleaning is complete.
  • Follow attendance rules and be available to work on a regular basis.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday time-off programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through YouDecide and the Hotel Room Discount program
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