Room Attendant AM & PM

Marriott•Dorado, PR

About The Position

Room Attendants, referred to in the posting as Guest Environment Experts, maintain the appearance and cleanliness of the whole hotel and help create memorable guest experiences. Duties may include delivering guest requests, stocking carts, and cleaning guest rooms and public spaces, along with other related responsibilities. The role requires working safely, following company policies and procedures, maintaining confidentiality and quality standards, and presenting a professional appearance and communication style. Employees are expected to perform other reasonable duties as requested. The role supports The Ritz-Carlton’s Gold Standards and its luxury service experience. Team members learn and exemplify the company’s Employee Promise, Credo, and Service Values.

Responsibilities

  • Maintain the appearance and cleanliness of the hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Help ensure hotel spaces contribute to a positive guest experience.
  • Follow company policies and procedures, maintain confidentiality, uphold quality standards, and communicate and present oneself professionally.
  • Work safely and perform other reasonable duties as requested.
  • Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
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