Room Attendant PM

Omni Hotels & Resorts•Richmond, VA

6d•$16 - $16

About The Position

The Room Attendant is responsible for maintaining a high standard of cleanliness in guest rooms. The role includes refreshing rooms for guests who are continuing their stay and thoroughly cleaning rooms after checkout in preparation for the next guest. The position requires professional, courteous service, attention to detail, and the ability to work in a fast-paced hotel environment.

Requirements

Strong attention to detail.
Excellent customer-service and verbal communication skills.
Maintain a professional business appearance, attitude, and performance.
Prior housekeeping or other relevant environmental-services experience.
Ability to stand or walk for extended periods or an entire work shift.
Ability to bend frequently, reach overhead, and squat.
Willingness to work flexible hours as needed during busy periods and high-profile events, including nights, weekends, and holidays.
Ability to work in a fast-paced environment and handle multiple priorities.
Ability to handle stressful and busy hotel operations while maintaining a positive and professional demeanor and composure.
Ability to report to work on time and when scheduled.
Ability to meet appearance standards and maintain a high level of personal hygiene.
Ability to communicate verbally and in writing in English with guests, management, and coworkers.
Computer literacy, including familiarity with payroll systems.

Responsibilities

Thoroughly clean guest rooms, including making beds, cleaning bathrooms, vacuuming, and dusting.
Uphold Omni Safe and Clean processes.
Restock and replace used items in guest rooms.
Communicate the clean status of each room upon completion.
Remove room-service trays and tables from guest rooms.
Stock the supply cart and keep it neat and well organized.
Check equipment before and after use to ensure it is in good working order.
Maintain a professional, neat, and organized appearance according to Omni standards.
Respond swiftly and effectively in emergencies or safety situations, helping maintain a safe environment and reduce the risk of injury or accident.
Attend required department trainings and meetings.
Perform other duties required by management.