Room Attendant ("Recamarera/o")

Azul Hospitality•Seattle, WA
•$23 - $23•Onsite

About The Position

The Room Attendant is responsible for maintaining the cleanliness and condition of hotel guest rooms to ensure guest satisfaction. The role provides guests with clean linens, towels, and necessities while meeting the hotel’s cleanliness standards. The position also involves cleaning other hotel areas as needed, handling linen and supplies, reporting maintenance concerns, following safety and security procedures, and assisting with guest inquiries. This is a full-time position at Hotel Theodore in Seattle, Washington. The listed pay is $22.89 per hour. Work schedules may vary according to hotel business needs, and staff are required to attend scheduled training sessions and meetings.

Requirements

  • High school diploma or equivalent education.
  • Ability to speak, read, write, and understand the primary language used in the workplace.
  • Good verbal and written communication skills.
  • Excellent customer-relations skills.
  • Attention to detail and strong organizational and communication skills.
  • Basic computer skills and basic computational ability.
  • Ability to work effectively with internal and external customers, using patience, tact, and diplomacy and gathering accurate information to resolve conflicts.
  • Self-driven ability to work independently.
  • Strong issue-resolution and analytical skills, with close attention to detail.
  • Ability to perform the essential job functions with or without reasonable accommodation.
  • Ability to meet the stated physical demands, including standing and moving for extended periods, lifting up to 45 pounds, pushing or pulling carts and equipment weighing up to 250 pounds, and performing cleaning-related bending, stooping, squatting, stretching, and other movements.
  • Regular attendance and attendance at scheduled training sessions and meetings.
  • Maintain a neat, clean, and well-groomed appearance in accordance with company and property standards.

Nice To Haves

  • Experience in the hospitality industry.

Responsibilities

  • Clean assigned guest rooms within the required time limit and update daily assignment sheets.
  • Submit the assignment sheet and keys to the Housekeeping Supervisor at the end of the shift.
  • Change bed linens, make beds, and replenish room amenities, drinking glasses, clean linen, bathroom supplies, and terry.
  • Move furniture and clean rugs, carpets, and upholstered furniture using a vacuum cleaner or appropriate chemicals.
  • Dust and clean room furniture, fixtures, windows, door panels, and sills; polish woodwork and metalwork.
  • Thoroughly clean bathrooms, including showers or tubs, sinks, floors, and toilets.
  • Sort, count, fold, and distribute linen; organize and stock cleaning carts and linen closets.
  • Transport trash and waste to the disposal area.
  • Complete guest-room deep-cleaning projects according to the hotel’s program.
  • Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
  • Perform general cleaning with standard hotel cleaning products in accordance with health standards.
  • Turn in Lost & Found items according to standard procedures.
  • Follow hotel emergency procedures and loss-prevention guidelines.
  • Report maintenance issues and necessary room repairs, and keep unacceptable rooms out of inventory until issues are addressed.
  • Ensure the work area is clean when finished.
  • Assist with guest inquiries and follow company, safety, and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable duties assigned by managers or supervisors.
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