FT Room Attendant

Desert Hospitality Management, LLC•Mesa, AZ

22d

About The Position

Room Attendants clean and service guest rooms and/or other designated hotel areas in a timely, organized, and detail-oriented manner. The role helps maintain a clean, comfortable, and welcoming environment that supports guest satisfaction and brand standards. Work takes place in a fast-paced, physical environment and involves frequent use of common household and industrial cleaning chemicals. Weekend and holiday availability is required, and occasional overtime may be required.

Requirements

Strong attention to detail.
Organizational and time management skills.
Ability to work independently and as part of a team.
Problem-solving and adaptability.
Excellent customer service and communication skills.
Availability to work weekends and holidays.

Nice To Haves

High school diploma or equivalent preferred.
Prior housekeeping or cleaning experience is a plus, but not required.

Responsibilities

Clean and service assigned guest rooms according to hotel procedures and quality standards.
Notify the front desk when rooms are complete so they can be made available to guests promptly.
Promptly report maintenance issues, safety hazards, and unserviceable rooms to the supervisor.
Respond efficiently and courteously to guest and management requests.
Maintain a clean, organized, and fully stocked linen cart and storage area.
Securely and properly handle keys, equipment, and supplies issued daily.
Immediately report lost and found items to the supervisor.
Participate in team cleaning and self-inspection programs as required.
Respond promptly and politely to guest requests and follow up to ensure satisfaction.
Maintain a professional image through proper grooming and attire.
Comply with company policies, procedures, and safety guidelines.
Perform additional duties as assigned by supervisors or management.