Room Attendant ("Recamarera/o")

Azul Hospitality•Coronado, CA

1d•$20 - $20•Onsite

About The Position

The Room Attendant ensures guest rooms meet the hotel's highest standards for cleanliness and condition, supporting guest satisfaction by providing clean linens, towels, and supplies. The role includes cleaning and restocking guest rooms, maintaining assigned work areas, reporting maintenance issues, and following hotel safety, security, emergency, and loss-prevention procedures. The position may also involve responding to guest inquiries and carrying out other duties requested by supervisors. Schedules may vary according to hotel business needs; attendance at scheduled training sessions and meetings is required.

Requirements

High school education or equivalent.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer-relations skills.
Detail-oriented, organized, and able to work independently.
Basic computer skills and basic computational ability.
Ability to work effectively with internal and external customers, using patience, tact, and diplomacy to collect accurate information and resolve conflicts.
Strong issue-resolution and analytical skills with attention to detail.
Ability to perform essential job functions with or without reasonable accommodation.
Regular attendance and attendance at scheduled training sessions and meetings.
Ability to meet Azul Hospitality grooming and uniform standards and comply with hotel rules and regulations.
Ability to stand and maintain well-paced mobility for up to four hours, maneuver between simultaneous tasks, and work in limited spaces.
Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
Ability to perform the job's physical activities, including grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, reaching, stooping, squatting, stretching, and using hands and fingers for picking, pinching, typing, and wrist movements.
Ability to listen, hear, speak, and use near, color, and depth vision to communicate, observe product quality, and detect emergencies.

Nice To Haves

Experience in the hospitality industry.

Responsibilities

Clean assigned guest rooms within the required time limit and update daily assignment sheets.
Return assignment sheets and keys to the Housekeeping Supervisor at the end of the shift.
Change bed linens, make beds, and replenish room amenities, drinking glasses, clean linen, bathroom supplies, and towels.
Clean and dust furniture, fixtures, windows, door panels, sills, rugs, carpets, and upholstered furniture using appropriate equipment and products.
Thoroughly clean bathrooms, including showers or tubs, sinks, floors, and toilets.
Sort, count, fold, and distribute linen; stock cleaning carts and organize linen closets.
Transport trash and waste to the disposal area.
Perform guest-room deep-cleaning projects and clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
Use standard hotel cleaning products and follow applicable health standards.
Submit Lost & Found items according to standard procedures.
Follow hotel emergency procedures and loss-prevention guidelines.
Report maintenance issues and needed room repairs; ensure unacceptable rooms are not returned to inventory until issues are addressed.
Leave the work area clean when finished.
Assist with guest inquiries and follow company, safety, and security policies and procedures.
Report maintenance problems, safety hazards, accidents, and injuries.
Perform other reasonable duties assigned by managers or supervisors.