Housekeeper Room Care

Concord Hospitality Enterprises•Louisville, KY

About The Position

Room Attendants (Housekeepers) clean and service assigned guest rooms to brand and productivity standards, helping create clean, comfortable, and welcoming spaces for guests. The role includes full room cleaning, quality inspections, promptly reporting maintenance issues, and keeping linen carts and workspaces clean, organized, and stocked. Room Attendants update room status, complete required reports, follow key control, safety, and lost-and-found procedures, and respond to guest needs while supporting team operations. Candidates must be able to lift up to 40 lbs. and remain active throughout the shift, and must be available to work weekends and holidays. Prior housekeeping or hospitality experience is preferred.

Requirements

  • Strong attention to detail and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to lift up to 40 lbs. and remain active throughout the shift.
  • Reliable, organized, and safety-focused.
  • Basic communication and guest service skills.
  • Must be available to work weekends and holidays.

Nice To Haves

  • Prior housekeeping or hospitality experience.

Responsibilities

  • Clean and service assigned guest rooms to brand and productivity standards.
  • Perform full cleaning, including making beds, cleaning bathrooms, dusting, vacuuming, and restocking amenities.
  • Inspect rooms for quality and promptly report maintenance issues.
  • Maintain a clean, organized, and stocked linen cart and workspace.
  • Update room status and complete required reports.
  • Follow key control, safety, and lost-and-found procedures.
  • Respond to guest needs and support team operations as needed.

Benefits

  • Competitive wages.
  • Medical, dental, and vision insurance plans.
  • Life insurance with short-term and long-term disability options.
  • 401(k) with company match.
  • Tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training and development and career advancement opportunities.
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