Robotics Field Application Engineer

StäubliDuncan, SC
Hybrid

About The Position

The Robotics Field Application Engineer is responsible for providing on-site technical expertise to deploy, optimize, and support robotic applications. This role will ensure systems are fully operational, efficient, and meet customer performance expectations while acting as a key interface between customers and internal teams.

Requirements

  • Bachelor’s or Associate degree in Engineering, Robotics, or related field
  • 3+ years experience in robotics or industrial automation
  • Strong robot programming and troubleshooting skills
  • Knowledge of electrical, mechanical, and control systems
  • Ability to read and interpret technical documentation
  • Strong communication and customer interaction skills
  • Willingness to travel up to 75%

Nice To Haves

  • Structured text programming experience (C , C++, Python …)
  • Experience with industrial fieldbus systems
  • Experience with vision systems and conveyor tracking applications
  • Multilingual (Spanish)
  • Experience working with system integrators or OEMs

Responsibilities

  • Provide on-site programming, setup, and integration support
  • Troubleshoot robotic systems and resolve issues
  • Optimize performance to meet cycle time and quality targets
  • Support commissioning and validation
  • Provide remote technical support via phone and email to diagnose issues, guide customers, and ensure timely resolution
  • Respond to customer inquiries and support requests, ensuring clear communication and high service quality
  • Develop and modify robot programs
  • Implement solutions with vision, tracking, and safety systems
  • Customize applications to customer needs
  • Ensure performance and reliability
  • Deliver customer and partner training
  • Ensure proper understanding and usage of systems
  • Support training material development
  • Document activities in CRM
  • Provide technical reports
  • Track project progress
  • Work with internal teams
  • Provide feedback for improvement
  • Support knowledge sharing
  • Adheres to all safety, quality and environmental standards

Benefits

  • Periods sitting at a desk or standing and working on a computer
  • Periods traveling in automobiles, planes
  • Must be able to lift, push, pull, and carry objects
  • Must be able to lift up to 40 pounds at times
  • Dexterity and accuracy as needed to operate equipment
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