Robotics Clinical Sales Representative
About The Position
The Robotics Clinical Specialist is part of Zimmer Biomet’s Technology Launch team and promotes and supports technology-centric product launches at key customer accounts. As part of the program development team, the specialist educates, trains, and assists key stakeholders in the sustainable use of technology to help customers achieve their technology program goals. The role involves developing account-specific launch plans, training surgical teams on the ROSA™ system and other technologies, onboarding new accounts, supporting advanced technology upgrades, completing administrative duties, and providing responsive, professional customer support. The position requires up to 75% travel.
Requirements
- Minimum of 2–3 years of clinical sales experience, or one year of orthopedic sales or case coverage experience.
- Strong interpersonal and communication skills.
- Strong presentation and demonstration skills.
Nice To Haves
- Bachelor’s degree in Business, Sales, Marketing, or a technical discipline preferred.
- An Associate’s degree with equivalent experience will be considered.
- Proven track record of achieving strong results.
Responsibilities
- Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
- Partner with the Technology Solutions Manager and Field Service technicians to onboard new accounts, including attending system installations, providing in-services to relevant facility staff, training local implant sales colleagues, and providing clinical support during enabling technology cases.
- Support advanced technology upgrades as required.
- Perform key administrative duties.
- Promote high levels of customer satisfaction through timely responses to customer inquiries, clear and effective communication, and professional appearance.
- Follow internal communication and documentation policies (QA).
- Attend annual trainings as required.
Benefits
- Development opportunities
- Employee resource groups (ERGs)
- Flexible working environment
- Location-specific competitive total rewards
- Wellness incentives
- Culture of recognition and performance awards
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
