Robotics Clinical Sales Representative

Zimmer US, Inc.•Albuquerque, NM

1d•$85,000 - $95,000

About The Position

The Robotics Clinical Specialist is part of Zimmer Biomet’s Technology Launch team and promotes and supports technology-centered product launches at key customer accounts. As part of the program development team, the specialist educates, trains, and assists key stakeholders in the sustainable use of technology so customers can achieve their technology program goals. The role develops account-specific launch plans, leads training on the ROSA™ system and other technologies, and helps onboard new accounts in partnership with the Technology Solutions Manager and Field Service technicians. It also supports technology upgrades, handles administrative duties, responds to customer inquiries, follows quality and documentation policies, and attends required annual training. Travel is up to 75%.

Requirements

Minimum of 2–3 years of clinical sales experience, or one year of orthopedic sales or case coverage experience.
Strong interpersonal and communication skills.
Strong presentation and demonstration skills.

Nice To Haves

Bachelor’s degree in Business, Sales, Marketing, or a technical discipline preferred.
Associate’s degree with equivalent experience will be considered.
Proven track record of achieving strong results.

Responsibilities

Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
Lead surgical teams through training pathways for surgeons, staff, and administrators on the ROSA™ system and other technologies.
Partner with the Technology Solutions Manager and Field Service technicians to onboard new accounts, including attending system installation, providing in-service training to facility staff, training local implant sales colleagues, and providing clinical support during enabling technology cases.
Support advanced technology upgrades as required.
Perform key administrative duties.
Promote customer satisfaction through timely responses to customer inquiries, clear and effective communication, and professional appearance.
Follow internal communication and documentation policies (QA).
Attend annual trainings as required.