Robotics Clinical Assoc Sales Representative

Zimmer US, Inc. • Baltimore, MD

7d

About The Position

The Robotics Clinical Associate Sales Specialist is part of Zimmer Biomet’s Technology Launch team and promotes and supports technology-centric product launches at key customer accounts. As part of the program development team, the Robotics Clinical Specialist educates, trains, and assists key stakeholders in the sustainable use of technology to help customers achieve their technology program goals.

The role includes developing account-specific launch plans, leading training pathways for the ROSA™ system and other technologies, and helping onboard new accounts with Technology Solutions Managers and Field Service technicians. The position also supports technology upgrades, handles administrative duties, responds to customer inquiries, follows internal communication and documentation policies, and attends required annual trainings. Travel is up to 75%.

Requirements

• 0–1 years of clinical sales or medical sales experience.
• An associate’s degree with equivalent experience may be considered in place of the preferred bachelor’s degree.

Nice To Haves

• Bachelor’s degree in Business, Sales, Marketing, or a technical discipline preferred.
• Proven track record of achieving strong results.
• Strong interpersonal and communication skills.
• Strong presentation and demonstration skills.

Responsibilities

• Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
• Partner with the Technology Solutions Manager and Field Service technicians to onboard new accounts, including attending system installations, providing in-services to facility staff, training local implant sales colleagues, and providing clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Complete key administrative duties.
• Promote high levels of customer satisfaction through timely responses to customer inquiries, clear and effective communications, and professional appearance.
• Follow internal communication and documentation policies (QA).
• Attend annual trainings as required.

Benefits

• Development opportunities
• Employee resource groups (ERGs)
• Flexible working environment
• Location-specific competitive total rewards
• Wellness incentives
• Culture of recognition and performance awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree