Robot Operations Technician (University of California, Irvine)

Robot.com•Irvine, CA

12d•$18 - $25•Onsite

About The Position

Robot.com is hiring a full-time, on-site Robot Operations Technician to support its campus robotics operations at the University of California, Irvine in California. This entry-level, hands-on position helps keep the robot fleet operating day to day through maintenance, field operations, logistics, and recordkeeping. No prior robot experience is required; structured onboarding and field training are provided. The role offers direct experience with deployed autonomous robotics systems and potential growth into senior technician, site lead, and regional roles. The technician performs basic mechanical, electrical, and software checks and repairs, supports updates and testing, troubleshoots robots with remote support, and documents interventions. The role also involves deployment and recovery, monitoring fleet readiness, supporting restaurants and delivery endpoints, managing equipment and inventory, and maintaining operational reports. Occasional campus engagement, marketing, and growth support may be required. This role is based on-site at the assigned campus; remote work is not available. The employee must be eligible to work in the United States without sponsorship, travel occasionally as needed, and collaborate with distributed teams across time zones. The position involves regular movement around campus and outdoor environments, handling equipment up to 50 pounds, working in varying weather, and operating vehicles or personal transportation between sites as needed. Reasonable accommodations are available in accordance with applicable law.

Requirements

High school diploma or GED.
Interest in hands-on work and willingness to learn robot maintenance and repair.
Basic comfort using hand tools, or willingness to learn.
Good problem-solving skills and attention to detail.
Effective written and verbal communication in English.
Ability to work full-time on-site at the assigned campus location; remote work is not available.
Ability to lift and handle equipment as part of normal operations, including equipment and robot hardware up to 50 pounds.
Eligibility to work in the United States without sponsorship.
Ability to travel occasionally as needed based on operational needs.
Ability to work across time zones and collaborate with distributed teams.
Ability to stand, walk, and move across campus and outdoor environments for extended periods; bend, kneel, crouch, and reach; work in varying weather conditions; and operate vehicles or personal transportation between operational sites as needed.

Nice To Haves

Hands-on experience in robotics, drones, RC vehicles, e-bikes, scooters, small motorized or battery-powered equipment, electronics repair, automotive or small-engine mechanics, IT or computer hardware, electrical work, appliance repair, HVAC, or a similar hands-on trade.
Experience in field operations, delivery, warehouse, logistics, or maintenance work.
Trade school or vocational certificate, associate degree, military technical training, or hands-on robotics or maker experience, such as FIRST Robotics, a robotics club, or personal builds or projects.
Familiarity with basic networking, Wi-Fi or cellular connectivity, or Linux.
Experience with inventory or asset management systems.

Responsibilities

Maintain the robot fleet in good mechanical, electrical, and software condition by following established procedures.
Perform basic hardware checks, repairs, and component replacements, with training and maintenance-team support.
Carry out and document robot interventions, including on-site troubleshooting with remote support.
Support software updates across the fleet.
Ensure each robot has a required SIM card and data connectivity, and maintain the SIM-to-robot tracking log.
Manage tools, spare parts, and asset inventory; keep records current and follow procurement protocols.
Support hardware and software field testing as directed.
Prepare reports on fleet health, incidents, and interventions.
Serve as the on-site point of contact for campus operations stakeholders.
Handle daily fleet deployment and recovery.
Monitor robot aesthetics and functional readiness, and proactively report and address issues.
Ensure partner restaurants and delivery endpoints have the systems needed to operate with the fleet.
Meet operational shift requirements and KPIs, including manual robot loading and direct consumer delivery when required.
Ensure facilities, vehicles, and other company assets are properly managed and comply with applicable state and local requirements.
Conduct warehouse inventory cycle counts.
Coordinate shipping of spare parts, robots, marketing materials, and other company assets.
Maintain accurate operational and performance reports as required.
Occasionally support campus engagement, marketing, and growth activities.
Travel occasionally as operational needs require and collaborate with distributed teams across time zones.