Robot Operations Engineer

Agtonomy • South San Francisco, CA

2d • $110,000 - $145,000

About The Position

Agtonomy’s TechOps team is seeking a hands-on, detail-oriented Robotics Operations Engineer to oversee the performance, reliability, and operational efficiency of deployed robotic systems. The role investigates field issues through deep-dive analysis, builds scalable fleet monitoring and automation systems, and manages configuration across hardware and software versions. The position also owns new site standup, from initial site surveys through delivery of Agtonomy’s autonomous tractors and the beginning of operations, while contributing to an improved user experience through technology and documentation.

Requirements

• At least 3 years of experience in robotics operations, system integration, systems engineering, or a similar field.
• Strong troubleshooting skills across hardware, firmware, and software layers.
• Proficiency in scripting, such as Python or Bash, and working with data and log analysis tools.
• Experience with Linux-based systems, containerization such as Docker, and cloud platforms such as AWS or GCP.
• Experience with monitoring platforms such as Grafana, Prometheus, or equivalent.
• Familiarity with configuration management systems and over-the-air (OTA) update strategies.
• Excellent communication and coordination skills across technical and non-technical teams.
• A proven track record of enabling customers of autonomous technologies.
• Willingness to work on customers’ schedules and at their locations when necessary.

Nice To Haves

• Experience leading incident management for safety-critical or mission-critical systems.
• Understanding of the edge cases that make autonomy difficult.
• A proven track record of going above and beyond to ensure customer success.
• Experience developing and growing a team dedicated to ongoing operational excellence of complex technologies.

Responsibilities

• Conduct root cause analysis of complex field issues using logs, telemetry, and system-level diagnostics.
• Design and maintain monitoring infrastructure to detect anomalies and ensure fleet health at scale.
• Develop automation tools and scripts to streamline triage, updates, and reporting.
• Own fleet configuration management, including version control of firmware, parameters, and feature flags.
• Collaborate with engineering and operations teams to resolve recurring issues and improve product robustness.
• Define KPIs and build dashboards for operational visibility and performance tracking.
• Own new site standup, from initial site surveys through delivery of autonomous tractors and the beginning of operations.
• Contribute to a better user experience through the technology, documentation, and related work.

Benefits

• 100% covered medical, dental, and vision for the employee; coverage for a partner, children, or family costs extra.
• Commuter benefits.
• Flexible Spending Account (FSA).
• Life insurance.
• Short- and long-term disability.
• 401(k) plan.
• Stock options.
• Unlimited PTO.
• Collaborative work environment alongside mission-driven colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed