RN - West Region Hospital Liaison

Four Seasons, The Care You Trust•Franklin, NC

About The Position

The Hospital Liaison RN serves as a liaison between contracted hospitals and the hospice team, visits hospice patients in inpatient facilities, and provides in-service education to providers. The role delivers education and maintains community referral-source partnerships in support of Four Seasons’ mission. The RN performs pre-admission evaluations for hospice appropriateness, explains hospice services to patients and families, assists with admissions and informed consents, and develops care plans in collaboration with patient goals, the medical team, and organizational policies. The position provides nursing assessments, initial plans of care and interventions to support comfort and quality of life, and coordinates discharge planning. It also builds professional relationships with hospital discharge planners and contributes to community relations and census development. The RN practices within the applicable scope of licensure and is expected to represent Four Seasons professionally, with strong problem-solving, communication, and customer-service skills. Nursing work includes assessing and documenting patient health and responses to care, planning and delivering nursing interventions, coordinating and implementing patient- and family-centered care, providing education and counseling, and supervising or teaching personnel who perform nursing functions. The position is full-time, based in Macon County and surrounding areas, with a weekday schedule of Monday through Friday, 8:00 a.m. to 4:30 p.m.; flexible weekday and weekend hours may also be required.

Requirements

Valid, unrestricted North Carolina RN license.
Valid driver’s license and proof of automobile insurance.
Minimum of 2 years of clinical experience preferred.
Minimum of 1 year of hospice experience preferred.
Demonstrated superior customer-service skills.
Demonstrated skill or expertise in pain and symptom management.
Basic computer skills, including word-processing ability and data entry.
Ability to effectively collaborate and facilitate the work of an interdisciplinary group.
Ability to respond effectively, supportively, and sensitively to the needs of patients, families, and staff.
Knowledge of federal, state, and local regulations and Medicare Conditions of Participation.
Knowledge of HIPAA privacy rules and regulations.
Excellent organizational, interpersonal, written, and oral communication skills.
Ability to work under pressure to meet deadlines and interact with departments throughout the organization.
Ability to work flexible weekday and weekend hours.
Ability to participate as a team player in coordinating projects and to plan, prioritize, and coordinate multiple projects.
Ability to perform the stated physical activities: walking, standing, sitting, and hand dexterity including writing.

Nice To Haves

Cerner experience preferred.
Clinical experience of at least 2 years preferred.
Hospice experience of at least 1 year preferred.

Responsibilities

Serve as a liaison between contracted hospitals and the hospice team, including making inpatient visits to hospice patients.
Provide in-service education to providers and carry out education for community referral sources.
Sustain business partnerships with referral sources to support Four Seasons’ mission.
Perform pre-admission evaluations to determine appropriateness for hospice services.
Educate patients and families about hospice and its services, assist with admissions, and obtain informed consents.
Develop care plans in conjunction with patient goals, the medical team, and Four Seasons’ policies.
Provide nursing assessments, initial plans of care, and interventions that support patient- and family-directed comfort and quality of life.
Coordinate discharge planning and the implementation of interdisciplinary plans of care.
Build professional relationships with hospital discharge planners and participate in community relations and census development activities.
Assess patients’ physical and mental health, including their responses to illness and treatment.
Record and report assessment results, plans of care, nursing care provided, and patient responses.
Plan, initiate, deliver, and evaluate appropriate nursing acts and implement prescribed treatment and pharmaceutical regimens.
Teach, assign, delegate to, and supervise personnel involved in implementing treatment regimens and nursing functions.
Collaborate with healthcare providers to determine appropriate patient- and family-centered plans of care.
Provide teaching and counseling about patients’ health.
Help maintain safe and effective nursing care and perform other similar duties as assigned.
Represent Four Seasons professionally in the community and provide strong customer service.

Benefits

Competitive salaries reviewed annually.
Annual operational performance bonus opportunities.
$0 employee premiums on medical insurance.
Annual $600 well-care benefit toward self-care, childcare, pet care, or elder care.
Medical and dental insurance benefits beginning the first of the month after hire.
403(b) retirement plan with employer match.
Paid time off package of 20 or more days per year.
Up to 6 paid holidays.
Employer-paid short-term disability, long-term disability, and life insurance.
Employer-paid teletherapy and telemedicine coverage.
Health and dependent-care flexible spending accounts.
Employee wellness program.
Up to $3,000 in tuition reimbursement each year.