Patient Advocacy Liaison (West Region)

SERVIER MONDE•Remote, OR

1d•$150,000 - $175,000•Remote

About The Position

Servier Pharmaceuticals is an independent, commercial-stage biopharmaceutical company focused on advancing treatment options for serious diseases with high unmet need, particularly in rare oncology and neurology. The Patient Advocacy Liaison supports Servier’s interactions and collaborations with the Becker muscular dystrophy community in the assigned region. This senior manager-level, field-based role builds the company’s presence with regional advocacy partners, raises awareness of Becker, supports education, and shares field insights to inform broader strategies and programs. The liaison engages local communities, connects patients with high-quality resources, and helps strengthen community networks. By facilitating collaboration among patients, families, advocacy organizations, and health care providers, the role helps people living with Becker access quality information and resources. The position reports to the Senior Director, Patient Advocacy (Neurology) and is remote, with the applicant required to live within the assigned U.S. territory. Territory travel averages 70%, with occasional weekend travel potentially required.

Requirements

Bachelor’s degree and 5 or more years of patient advocacy experience.
Demonstrated examples of effective patient engagement and stakeholder management.
Strong communication and interpersonal skills, with the ability to build rapport quickly.
Ability to learn complex scientific or medical topics and translate them into clear, accurate, accessible language for non-technical audiences.
Familiarity with patient access and reimbursement, with the ability to educate the community on these concepts.
Ability to navigate a high-energy, dynamic work environment and work comfortably with colleagues at all management levels.
Must live within the assigned U.S. territory.
Willingness to travel an average of 70%; occasional weekend travel may be required.

Nice To Haves

Biotechnology or pharmaceutical experience is preferred.
Experience applying patient-centered perspectives in a health care or biotechnology company is strongly preferred; comparable experience in a patient advocacy organization demonstrating transferable skills for an industry setting is also considered.
Prior rare disease experience is preferred.

Responsibilities

Under the direction of the PAL Team Lead, create and execute an engagement and outreach plan based on areas of mutual interest and need.
Develop programs and partnerships that foster community and connection among patients, caregivers, providers, and advocates.
Help patients and families understand the importance of building a comprehensive care team and how to do so.
Provide resources and connections to patients seeking experienced and specialized Becker support services.
Develop strong collaborations with selected regional advocacy groups and serve as a point of contact.
Organize and facilitate patient and caregiver education events and networking opportunities.
Act as a trusted liaison between the company and the patient community.
Represent Servier at community-based activities and act as a Servier ambassador within the region.
Support grassroots and local community partnerships to drive awareness and engagement and increase advocacy group investment in Becker.
Collaborate with allied health care providers and clinicians to plan and host local educational programs and patient learning events.
Partner with local advocacy groups to co-create relevant and meaningful content for patient education sessions.
Execute logistics associated with sponsorships of regional patient organizations and chapters.
Manage logistics and promotion of local events through community networks.
Gather insights from local events to inform Servier priorities and identify unmet community needs.
Provide insights to the Market Access team on state, regional, and local access issues and trends.
Provide internal teams, including Medical Affairs, Commercial, and Corporate Affairs, with insights on issues of concern to patients and advocacy groups.
Provide regional insights and feedback to inform national advocacy and community strategies and program development.
Participate in appropriate health care provider and allied health professional engagements to provide information about patient initiatives and programs available to Becker patients and caregivers.
Support Servier’s internal culture by bringing a patient focus to daily interactions and increasing internal awareness of the Becker patient journey.
Ensure all activities and interactions adhere to legal, compliance, and ethical guidelines.

Benefits

Short-Term and Long-Term incentive programs.
Medical insurance.
Dental insurance.
Vision insurance.
Flexible time off, including unlimited sick time and flex time that does not accrue.
401(k).
Life insurance.
Disability insurance.
Recognition programs.
Competitive and comprehensive benefits package, subject to eligibility requirements.