RN Triage

Florida Cancer Specialists•Tampa, FL

About The Position

The Triage Nurse is a professional registered nurse with oncology-specific clinical knowledge who provides individualized care and clinical guidance to patients, families, and caregivers with ongoing healthcare needs. Under general supervision and in accordance with established policies, procedures, and professional guidelines, the nurse triages oncology patient calls about treatment, surgery, and appointments; manages symptoms and complex care; and supports coordinated, patient-centered care. The role may also provide coverage for the infusion floor or shot room as needed.

Requirements

Registered Nurse multistate or Florida single-state licensure.
Minimum Associate Degree in Nursing.
Basic Life Support (BLS) certification.
At least two years of experience as an RN.
At least one year of oncology experience.
Strong organizational skills and ability to prioritize and reprioritize quickly.
Ability to develop collaborative relationships internally and externally.
Strong written communication skills.
Strong telephonic assessment and communication skills.
Ability to work autonomously and with a virtual team in a remote work environment.
Strong oncology side-effect and triage management skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Strong critical-thinking skills.

Nice To Haves

Bachelor’s Degree in Nursing.
Certification as an Oncology Certified Nurse (OCN®).

Responsibilities

Triage oncology patient calls regarding treatment, surgery, and appointment information.
Monitor and provide patient symptom management.
Manage high-risk, complex patient care with the goal of minimizing emergency department visits and inpatient readmissions.
Assess barriers to care and address patient, caregiver, or family needs to support optimal outcomes.
Provide individualized ongoing education, resources, and referrals to internal and external resources for patients and caregivers.
Assist the physician and PA-C/ARNP with patient and family interactions needed to resolve clinical issues.
Complete requested clinical documentation.
Maintain professional role boundaries with patients, caregivers, and the multidisciplinary care team, in collaboration with the manager and as defined by the job description.
Facilitate communication among multidisciplinary cancer care team members to prevent fragmented or delayed care that could adversely affect patient outcomes.
Review, evaluate, and report diagnostic tests to assess the patient's condition.
Answer questions and provide patient education and clinical direction following chemotherapy, radiation, infusion treatments, and surgery.
Work as an integral team member and comply with the rules and regulations of the Florida State Board of Nursing.
Provide coverage for the infusion floor or shot room as needed.