RN Triage

Florida Cancer Specialists•Saint Petersburg, FL

About The Position

The Triage Nurse is a professional registered nurse with oncology-specific clinical knowledge who provides individualized care and clinical guidance to patients, families, and caregivers. Under general supervision and in accordance with established policies, procedures, and professional guidelines, the nurse triages oncology patient calls about treatment, surgery, and appointments; monitors symptoms; and supports complex, high-risk care to help minimize emergency department visits and inpatient readmissions. The role also provides ongoing education, resources, referrals, and clinical direction; assists physicians and advanced practice providers with patient and family interactions; evaluates diagnostic tests; documents care; and coordinates communication across the multidisciplinary cancer care team. The nurse may provide coverage for the infusion floor or shot room as needed and is expected to follow Florida State Board of Nursing rules and regulations. The position calls for strong organizational, prioritization, communication, telephonic assessment, critical-thinking, and oncology symptom-management skills. The nurse must be able to build collaborative relationships and work autonomously with a virtual team in a remote work environment. FCS describes its culture as centered on patient-first care, accountability, commitment and care, and teamwork.

Requirements

Current multistate Registered Nurse license or Florida single-state Registered Nurse license.
At least an Associate Degree in Nursing.
Basic Life Support (BLS) certification.
At least two years of experience as a Registered Nurse.
At least one year of oncology experience.
Strong organizational skills and ability to prioritize and reprioritize quickly.
Ability to develop collaborative relationships internally and externally.
Strong written communication skills.
Strong telephonic assessment and communication skills.
Ability to work autonomously and with a virtual team in a remote work environment.
Strong oncology side-effect and triage management skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Strong critical-thinking skills.

Nice To Haves

Bachelor’s Degree in Nursing.
Oncology Certified Nurse (OCN®) certification.

Responsibilities

Triage oncology patient calls regarding treatment, surgery, and appointment information.
Monitor and provide patient symptom management.
Manage high-risk, complex patient care with the goal of minimizing emergency department visits and inpatient readmission.
Assess barriers to care and address patient, caregiver, or family needs to support optimal outcomes.
Provide individualized ongoing education, resources, and referrals to internal and external resources for patients and caregivers.
Assist physicians and PA-C/ARNP staff with patient and family interactions needed to resolve clinical issues.
Complete requested clinical documentation.
Maintain professional role boundaries with patients, caregivers, and the multidisciplinary care team, in collaboration with the manager and as defined by the job description.
Facilitate communication among members of the multidisciplinary cancer care team to help prevent fragmented or delayed care.
Review, evaluate, and report diagnostic tests to assess the patient's condition.
Answer questions and provide patient education and clinical direction following chemotherapy, radiation, infusion treatments, and surgery.
Work as an integral team member and comply with Florida State Board of Nursing rules and regulations.
Provide coverage for the infusion floor or shot room as needed.