RN Supervisor - ED

UNC Health•Goldsboro, NC

17d•Onsite

About The Position

The Supervisor, Clinical Operations-Nursing oversees the performance, daily operations, programs, and activities of assigned teammates under nursing leadership. The supervisor ensures nursing protocols are followed and that teammates deliver quality care to patients and caregivers. The role also serves as a department resource and uses the nursing process of assessment, planning, implementation, and evaluation to provide, delegate, supervise, and document patient care and teaching for patients and family members. This position is in the Emergency Department at Wayne UNC Health Care. It is full-time, onsite, with 36 standard hours per week and a rotating schedule. The role may require varied schedules and assignments to ensure coverage.

Requirements

Graduate of an accredited professional nursing program.
Current Registered Nurse licensure in North Carolina.
BLS certification.
At least 3 years of clinical nursing experience in an acute care hospital setting.
Knowledge of rules, regulations, and accreditation standards affecting nursing practice in North Carolina.
Demonstrated leadership qualities, including maturity, job knowledge, professionalism, and communication skills to lead, guide, and motivate others.
Strong clinical reasoning, critical thinking, time management, and organizational skills.
Ability to collaborate with providers and health care teammates.
Excellent interpersonal and customer service skills.
Excellent written and spoken English communication and presentation skills.
Proficiency with EMR and ability to learn new software rapidly.
Ability to stand, walk, and meet the physical requirements of the role for the duration of a shift.
Additional certifications as required or typical for the specific area of practice.

Nice To Haves

Bachelor’s degree from a recognized college or university.
Prior supervisory or management experience.

Responsibilities

Supervise, plan, schedule, and organize work to distribute assignments appropriately and use teammates, equipment, and facilities efficiently during assigned shifts.
Collaborate with providers, charge nurses, and teammates to manage patient flow through the unit and continuum of care; act as a liaison between teammates and providers.
Serve as a preceptor, clinical resource, and role model to teammates.
Monitor teammate performance, identify education or training needs, and coordinate development activities.
Provide direct patient care as needed.
Complete activities such as chart review, scheduling, and follow-up on diagnostic testing and laboratory work in a timely manner.
Remain knowledgeable about patients in the unit and evaluate the quality and completeness of care delivered by teammates.
Understand, communicate, and comply with rules, regulations, and accreditation standards affecting nursing practice in North Carolina.
Recommend, develop, or revise written policies, procedures, and standards of care for comprehensive patient care.
Contribute to departmental standards and metrics; maintain required records, reports, and statistics; and analyze and manage data as needed.
Stay current with clinical specialty trends and developments and promote professional growth in self and others.
Complete continuing education and in-service programs to meet regulatory and job requirements.
Remain available and flexible to work varied schedules and assignments as needed for area coverage.
Keep appropriate leaders informed about issues, concerns, or problems.
Promote a safe, clean environment.
Lead or participate in staff meetings and committees as requested.
Lead or participate in performance improvement activities.
Work effectively in stressful situations, including death and dying, census fluctuations, and adverse weather; respond appropriately to emergencies.
Maintain a professional demeanor, promote high customer service standards, support responsibility, pride, and teamwork, and offer reasonable solutions to problems.
Interact appropriately with patients and provide recommended care and services.
Ensure age-appropriate, culturally sensitive, and ethical patient care.
Apply standard precautions and routinely use PPE to reduce exposure risks to self and others.