RN Supervisor - ED

UNC Health•Goldsboro, NC

16d•Onsite

About The Position

The RN Supervisor oversees the performance, daily operations, programs, and activities of assigned teammates under nursing leadership. The supervisor ensures nursing protocols are followed and that teammates provide quality care to patients and caregivers. The role serves as a department resource and uses the nursing process—assessment, planning, implementation, and evaluation—to provide, delegate, supervise, and document patient care and education for patients and family members. This position is in the Emergency Department at Wayne UNC Health Care. It is full-time, onsite, and scheduled for night work, with 36 standard hours per week. The supervisor must be available and flexible to work varied schedules and assignments as needed to ensure coverage.

Requirements

Graduate of an accredited professional nursing program.
Current Registered Nurse licensure in North Carolina.
BLS certification.
At least 3 years of clinical nursing experience in an acute care hospital setting.
Knowledge of rules, regulations, and accreditation standards affecting nursing practice in North Carolina.
Demonstrated leadership qualities, including maturity, job knowledge, professionalism, and communication skills, to lead, guide, and motivate others.
Strong clinical reasoning, critical-thinking, time-management, and organizational skills.
Ability to collaborate with providers and health care teammates.
Excellent interpersonal and customer-service skills.
Excellent written and spoken English communication and presentation skills.
Proficient with electronic medical records and able to learn new software rapidly.
Ability to stand, walk, and meet the physical requirements of the role for the duration of the shift.

Nice To Haves

Bachelor’s degree from a recognized college or university.
Prior supervisory or management experience.
Additional certifications as required or typical for the specific area of practice.

Responsibilities

Supervise, plan, schedule, and organize work to distribute assignments appropriately and use teammates, equipment, and facilities efficiently during assigned shifts.
Collaborate with providers, charge nurses, and teammates to manage and facilitate daily patient flow through the unit and continuum of care; act as a liaison between teammates and providers.
Serve as a preceptor, clinical resource, and role model for teammates.
Monitor teammate performance, identify education or training needs, and coordinate development activities.
Provide direct patient care as needed.
Complete chart reviews, scheduling, and follow-up on diagnostic testing and laboratory work in a timely manner.
Remain knowledgeable about all unit patients and evaluate the quality and completeness of clinical care delivered by teammates.
Understand, communicate, and comply with rules, regulations, and accreditation standards affecting nursing practice in North Carolina.
Recommend, develop, or revise written policies, procedures, and standards of care for comprehensive patient care.
Contribute to the department’s achievement of standards and metrics; maintain required records, reports, and statistics; and analyze and manage data as needed.
Keep current with developments in the clinical specialty and promote professional growth and development in self and others.
Complete continuing education and in-service programs to meet regulatory and job requirements.
Work varied schedules and assignments as needed to ensure area coverage.
Keep appropriate leaders informed of issues, concerns, or problems.
Promote a safe, clean environment.
Lead or participate in staff meetings and committees as requested.
Lead or participate in performance improvement activities.
Remain calm and effective in stressful situations and respond appropriately to emergencies.
Maintain a professional demeanor, promote high customer-service standards, support responsibility, pride, and teamwork, and offer reasonable solutions to problems.
Interact appropriately with patients and provide recommended care and services, including age-appropriate, culturally sensitive, and ethical care.
Apply standard-precaution principles and routinely use personal protective equipment to reduce exposure risks to self and others.