RN Program Director Hospice

Crescent Hospice•Rock Hill, SC

23h•$110,000 - $120,000

About The Position

Crescent Hospice is seeking a Program Director to oversee its hospice program in Rock Hill. The director provides overall leadership for agency operations, focusing on growth, external market relationships, financial management, customer service, and quality care delivery. The role oversees and administers day-to-day operations in accordance with company goals, objectives, policies, and regulations, including hospice-specific requirements and Medicare/Medicaid matters. Under senior management guidance, the director manages the local office and supports patients and families during difficult times. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., in the Rock Hill territory. Crescent Hospice describes itself as a mission-driven, patient-centered provider of end-of-life care focused on dignity, peace, comfort, and human connection.

Requirements

At least two years of experience in health care management, home health, hospice, or related health programs.
At least two years of hospice experience.
Intimate knowledge of Medicare/Medicaid and Department of Aging and Disability Services regulations.
Operations and/or sales leadership experience.
Demonstrated ability to develop and maintain relationships in the communities served and within a company.
Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to ensure understanding of the hospice mission and services.
Experience analyzing processes, planning improvements, supporting change, and managing priorities in a fast-paced environment.

Nice To Haves

Bachelor's degree in nursing, health care, or business administration preferred.

Responsibilities

Partner with liaisons to build working relationships with physicians, hospitals, nursing facilities, and other community contacts.
Employ qualified colleagues and ensure adequate orientation, training, education, and evaluation.
Organize and supervise administrative functions of the hospice program and local operations.
Maintain compliance with applicable laws and regulations and implement corrective action when needed.
Manage the day-to-day operations of the hospice program.
Implement policies and procedures approved by the governing body.
Oversee growth, external market relationships, financial management, customer service, and quality care delivery.