Program Director (Hospice)

Holisticare Hospice•Toms River, NJ

About The Position

Holisticare Hospice is seeking a Program Director to oversee its hospice program in Toms River. The director provides overall leadership for hospice agency operations, focusing on growth, external market relationships, financial management, customer service, and quality care delivery. The role oversees and administers the hospice program’s day-to-day operations in accordance with company goals, objectives, policies, and regulations. The director ensures compliance with hospice-specific laws and regulations, including Medicare and Medicaid requirements, and manages the local office under the guidance of senior management. The position also supervises administrative functions, supports staffing and colleague development, maintains community and referral relationships, and implements policies approved by the governing body.

Requirements

At least two years of experience in health care management, home health, hospice, or related health programs.
At least two years of hospice experience.
Intimate knowledge of Medicare and Medicaid and Department of Aging and Disability Services regulations.
Operations and/or sales leadership experience.
Demonstrated ability to develop and maintain relationships in the communities served and within a company.
Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to ensure understanding of the hospice mission and services.
Experience analyzing processes, planning improvements, supporting change, and managing priorities in a fast-paced environment.

Nice To Haves

Bachelor’s degree in nursing, health care, or business administration preferred.

Responsibilities

Partner with liaisons to foster working relationships with physicians, hospitals, nursing facilities, and other community partners.
Employ qualified colleagues and ensure adequate orientation, training, education, and evaluation.
Organize and supervise the administrative functions of the hospice program and local operations.
Maintain compliance with applicable laws and regulations and implement corrective action when needed.
Lead the day-to-day management and operations of the hospice program.
Implement policies and procedures approved by the governing body.
Oversee hospice operations with attention to growth, external market relationships, financial management, customer service, and quality care delivery.