Hospice Director

WesleyLife • Urbandale, IA

6h

About The Position

The Director of Hospice plans, directs, and coordinates WesleyLife Hospice programs and services. The role is responsible for achieving census and business growth outcomes through effective business planning, marketing strategies, and financial goals, including revenue and expense management.

Working with senior leadership, the Director establishes strategic direction and implements plans to achieve goals. The Director oversees hospice compliance, management, and daily clinical and operational activities, delegates work to direct reports, and ensures services meet regulatory requirements, applicable laws, organizational policies, and ethical standards. The role develops referral-source relationships, collaborates across programs, departments, and communities to meet patient needs, and works with the WesleyLife At Home accounts team to identify service-growth opportunities using market intelligence and relevant data.

The Director develops approaches to maintain high service quality, manages the budget with leadership and team members, and evaluates care effectiveness and quality. The role ensures regulatory information and licensure and funding applications are accurate and timely, integrates WesleyLife services across geographic areas, maintains professional relationships with peers and external providers, and leads the hospice team, including hiring, performance management, and team-member relations.

Requirements

• Bachelor’s degree in nursing, health care administration, therapy, or a related field; direct hospice experience with a record of success may be considered in place of the degree.
• Current Registered Nurse license in the state of Iowa.
• At least five years of hospice work experience.
• At least three years of leadership experience directing a multidisciplinary team.
• Business development experience with demonstrable success in census or revenue growth.
• Experience in operational, strategic, and budgetary planning and implementation.

Responsibilities

• Establish strategic direction and develop and implement plans to achieve goals in collaboration with senior leadership.
• Oversee compliance and management activities of the Hospice Department.
• Oversee daily clinical and operational activities and delegate tasks and responsibilities to direct reports as appropriate.
• Ensure the department meets or exceeds regulatory requirements, applicable laws, organizational policies, and ethical standards.
• Develop and maintain referral-source relationships to support business growth and increase WesleyLife Hospice visibility.
• Collaborate with other programs, departments, and communities to assess and meet patients’ needs.
• Partner with the WesleyLife At Home accounts team to use market intelligence and relevant data to identify service-growth opportunities in current and new market areas.
• Develop innovative approaches to ensure the highest possible service quality.
• Develop and manage the budget in collaboration with WesleyLife leadership and team members.
• Measure and evaluate the effectiveness and quality of care services to support holistic care and service excellence.
• Ensure regulatory information, licensure and funding applications, and related materials are completed accurately and on time.
• Integrate WesleyLife services with the network of services offered in each geographic area.
• Maintain professional relationships with peers, organizations, other service providers, and physicians, and encourage their support of WesleyLife.
• Lead and manage the hospice team, including hiring and selection, performance management, team-member relations, and other day-to-day management responsibilities.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior