Hospice Director

WesleyLife Career•Urbandale, IA

About The Position

The Director of Hospice plans, directs, and coordinates WesleyLife Hospice programs and services. The role is responsible for achieving census and business growth outcomes through effective business planning, marketing strategies, and financial goals through revenue and expense management. In collaboration with senior leadership, the Director establishes strategic direction and implements plans to meet organizational goals. The position oversees the Hospice Department’s compliance, management, and daily clinical and operational activities, delegating tasks to direct reports as appropriate. The Director ensures the department meets regulatory requirements, applicable laws, organizational policies, and ethical standards; develops referral-source relationships and service-growth opportunities; and collaborates with other programs, departments, communities, and the WesleyLife At Home accounts team to meet patient needs. The role develops and manages budgets, evaluates care quality and service effectiveness, ensures timely and accurate regulatory and licensing materials, integrates WesleyLife services across geographic areas, and maintains professional relationships with peers, service providers, organizations, and physicians. The Director also leads the hospice team, including hiring, performance management, and team-member relations.

Requirements

  • Bachelor’s degree in nursing, health care administration, therapy, or a related field; direct Hospice experience with a record of success may be considered instead of the degree.
  • Current Registered Nurse license in the state of Iowa.
  • At least five years of hospice work experience.
  • At least three years of leadership experience directing a multidisciplinary team.
  • Business development experience with demonstrable success through census or revenue growth.
  • Experience in operational, strategic, and budgetary planning and implementation.

Responsibilities

  • Establish strategic direction with senior leadership and create and implement plans to achieve goals.
  • Oversee compliance and management activities of the Hospice Department.
  • Oversee daily clinical and operational activities and delegate tasks and responsibilities to direct reports as appropriate.
  • Ensure the department meets regulatory requirements, applicable laws, organizational policies, and ethical standards.
  • Develop and maintain relationships with referral sources to support business growth and visibility for WesleyLife Hospice.
  • Collaborate with other programs, departments, and communities to assess and meet patient needs.
  • Partner with the WesleyLife At Home accounts team to use market intelligence and data to identify service-growth opportunities in current and new markets.
  • Develop innovative approaches to ensure high service quality.
  • Develop and manage the budget in collaboration with WesleyLife leadership and team members.
  • Measure and evaluate the effectiveness and quality of care services to ensure holistic care and service excellence.
  • Ensure regulatory information, licensure and funding applications, and related materials are completed accurately and on time.
  • Integrate WesleyLife services with the network of services offered in each geographic area.
  • Maintain professional relationships with peers, organizations, service providers, and physicians, and encourage their support of WesleyLife.
  • Manage and lead the hospice team, including hiring and selection, performance management, team-member relations, and day-to-day management.
  • Complete other duties as assigned.
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