About The Position

The RN Performance Improvement Coordinator collaborates with department managers and committees to identify, trend, and analyze clinical quality issues and to facilitate their resolution. The role supports organizational accreditation and survey processes, including Advanced Certification Specialty programs where applicable. The coordinator analyzes reports on occurrences, outcomes, and other indicators; contributes data analysis and trended reports to committees and councils; and provides education on performance improvement, clinical patient safety, and statistical analysis. The role also serves as a resource for regulatory requirements, conducts regularly scheduled Joint Commission mock surveys, supports ongoing Joint Commission readiness, and participates in risk management by identifying, trending, and following up on clinical issues. The position requires adapting communication and care-related interactions to the patient population, including respecting privacy, explaining services and procedures, requesting permission, and adjusting communication style. The employee must remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance. The role involves work in patient-care areas and routine exposure to blood, body fluids, tissue, communicable diseases, and potentially hazardous medications or waste. Physical demands are classified as Medium Work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects. Other related duties may be assigned.

Requirements

  • Registered nurse diploma.
  • At least 3 years of experience as a professional nurse in an acute care setting.
  • Current registered nurse (RN) license in the state of practice.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Proficiency with computers, software, and web-based applications.
  • Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient-care process.
  • Knowledge of regulatory and accrediting standards.
  • General knowledge of quality management and continuous quality improvement.
  • Ability to work a flexible schedule, including potential 24/7, weekend, holiday, and on-call availability, and to travel throughout and between facilities.

Nice To Haves

  • Bachelor's degree in nursing.
  • At least 5 years of experience as a professional nurse in an acute care setting.

Responsibilities

  • Analyze reports on occurrences, outcomes, and other indicators.
  • Participate in organizational committees and councils by providing data analysis, trended reports, and direction for performance improvement initiatives.
  • Educate the organization about performance improvement, clinical patient safety, and statistical analysis.
  • Serve as a resource for regulatory requirements, conduct regularly scheduled Joint Commission mock surveys, and facilitate continued organizational Joint Commission readiness.
  • Participate in risk management by identifying, trending, and following up on clinical issues.
  • Adapt interactions to the patient population, including respecting privacy, explaining services or procedures, requesting permissions, and adjusting communication style.
  • Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
  • Perform other related duties as required.
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