About The Position

The RN Performance Improvement Coordinator collaborates with department managers and committees to identify, trend, and analyze clinical quality issues and facilitate their resolution. The role contributes to organizational accreditation and survey processes, including applicable Advanced Certification Specialty programs. It also supports regulatory readiness, risk management, performance improvement, clinical patient safety, and compliance with applicable laws, accreditation standards, and regulatory requirements. The position requires a registered nurse diploma and at least three years of professional nursing experience in an acute care setting; a bachelor’s degree in nursing and five years of acute-care nursing experience are preferred. A current RN license in the state of practice and American Heart Association Basic Life Support certification are required. The role involves work in patient-care areas and routine exposure to blood, body fluids, tissue, communicable diseases, and potentially hazardous medications or waste. It is classified as Medium Work, with occasional exertion of 20–50 pounds, frequent exertion of 10–25 pounds, and constant exertion of up to 10 pounds.

Requirements

  • Registered nurse diploma.
  • At least 3 years of experience as a professional nurse in an acute care setting.
  • Current registered nurse (RN) license in the state of practice.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Proficiency with computers, software, and web-based applications.
  • Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient-care process.
  • Knowledge of regulatory and accrediting standards.
  • General knowledge of quality management and continuous quality improvement.
  • Ability to work a flexible schedule, including 24/7 availability, weekends, holidays, and on-call availability, and to travel throughout and between facilities.

Nice To Haves

  • Bachelor’s degree in nursing.
  • 5 years of experience as a professional nurse in an acute care setting.

Responsibilities

  • Conducts analysis of reports on occurrences, outcomes, and other indicators.
  • Participates in organizational committees and councils, providing data analysis, trended reports, and direction for performance improvement initiatives.
  • Provides education on performance improvement, clinical patient safety, and statistical analysis.
  • Serves as a resource for regulatory requirements, conducts regularly scheduled Joint Commission mock surveys, and facilitates continued organizational Joint Commission readiness.
  • Participates in risk management by identifying, trending, and following up on clinical issues.
  • Adapts communication and care interactions to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adjusting communication style.
  • Remains knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensures compliance.
  • Reports known or suspected unethical or questionable conduct and patient or employee safety, privacy, or compliance concerns.
  • Performs other related duties as required.
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