RN - Human Resources & Administrative Operations Manager

Angels Above Home Care•Rio Rancho, NM

About The Position

The RN – Human Resources & Administrative Operations Manager leads the agency’s human resources functions and daily nonclinical administrative operations, including scheduling oversight, personnel compliance, employee relations, and administrative staff supervision. The role is primarily administrative. When needed, the RN may provide limited clinical coverage to support the Clinical Manager, only within documented competency, licensure, and applicable regulatory requirements. The position is part-time and budgeted at 28 hours per week. It is hourly and nonexempt, subject to classification review, with a flexible daytime schedule preferred, ideally Monday through Friday. The selected candidate may propose a mutually agreeable schedule, subject to agency approval and operational coverage needs. Regular weekends and on-call coverage are not anticipated, though occasional schedule adjustments may be requested. Pay is $38–$42 per hour, depending on qualifications and experience. The Manager reports to the Administrator and may direct assigned administrative staff within delegated authority. Hiring, termination, compensation changes, major expenditures, and policy changes require Administrator approval unless otherwise delegated. The Clinical Manager retains clinical leadership except when a qualified RN has been formally designated for specific temporary coverage. RN licensure alone does not establish eligibility for all Clinical Manager duties.

Requirements

Associate Degree in Nursing (ADN) or higher from an accredited nursing program.
Current, active, unrestricted RN license authorizing practice in New Mexico; license must remain current throughout employment.
At least two years of professional nursing experience.
At least one year of direct home health nursing experience.
Strong written communication and organizational skills.
Discretion and ability to maintain strict confidentiality.
Electronic record proficiency and understanding of healthcare compliance.

Nice To Haves

Two or more years of home health nursing experience.
Healthcare administration, human resources, scheduling, or supervisory experience.

Responsibilities

Coordinate recruitment, interviews, hiring, onboarding, orientation, employee retention, and separation processes.
Maintain confidential personnel files, performance reviews, employee relations records, and corrective action documentation.
Oversee timekeeping, attendance, PTO, and leave administration through Viventium and EaseHR; verify payroll inputs and resolve discrepancies.
Track required credentials, background screenings, abuse registry checks, professional licenses, CPR, and other role-specific documentation.
Coordinate training, monitor HR policy compliance, and promptly escalate serious employee concerns to the Administrator.
Supervise scheduling coordinators and assigned office personnel; set priorities, provide coaching, and review performance.
Monitor schedules, call-outs, missed visits, open shifts, and staffing gaps; coordinate timely administrative follow-up.
Coordinate with the Clinical Manager on patient needs, clinical staff qualifications, and clinical assignment decisions.
Monitor payer-authorized service hours and administrative documentation; escalate authorization and billing discrepancies to designated personnel.
Manage office workflows, records, communications, supplies, and vendor coordination within delegated authority.
Support survey readiness, administrative quality improvement, and routine operational reporting to the Administrator.
When specifically assigned and qualified, provide occasional skilled nursing visits, patient assessments, documentation reviews, caregiver supervisory visits, or clinical education.
Provide temporary coverage for designated Clinical Manager functions only after qualifications are verified and the assignment and scope of authority are documented.
Coordinate clinical work with the Clinical Manager or authorized clinical supervisor, except during a properly designated coverage period.
Maintain clinical competencies and document nursing care under applicable standards, payer requirements, and agency policies.
Record all time worked; clinical coverage hours count toward scheduled weekly hours, and additional hours require prior approval when practicable and must be recorded and paid as legally required.
Meet performance expectations for accurate credential tracking, onboarding, attendance and payroll documentation; prompt escalation of missed visits, staffing shortages, and patient-care concerns; effective administrative staff supervision; improved office workflow; reliable communication; confidentiality; and regulatory compliance.