RN - House Supervisor

First Connect Health•Rochester, NY

About The Position

The RN - House Supervisor provides clinical supervision and operational support across inpatient units. The role requires acute-care nursing experience and the ability to manage facility-wide clinical situations, staffing, safety, compliance, and escalation processes. The supervisor serves as a clinical expert resource and oversees nursing care delivered across organizational units.

Requirements

  • Registered Nurse (RN).
  • At least 1 year of experience.
  • ACLS certification.
  • BLS certification.
  • EPIC experience or proficiency required.
  • Skills and experience in inpatient acute care and medical-surgical/telemetry.
  • Knowledge and skills in code management, crisis intervention and management, de-escalation, emergency preparedness, facility/bed diversion, assaultive behavior management, and physical or chemical restraints.
  • Knowledge of HIPAA, risk management, sentinel-event monitoring and reporting, incident reporting, infection control, isolation procedures, and regulatory requirements such as DPH, TJC, and OSHA.
  • Experience with centralized staffing, productivity standards, staffing requirements, and coaching and counseling to performance standards.
  • Experience managing narcotic diversion.
  • Ability to start and maintain IVs.
  • This unit does not accept first-time travelers.

Responsibilities

  • Supervise nursing care delivered across all organizational units.
  • Manage centralized staffing, productivity standards, and staffing requirements.
  • Provide clinical expertise and support for inpatient acute care, including medical-surgical/telemetry settings.
  • Manage codes, crises, emergency preparedness, facility or bed diversion, and organizational escalation processes.
  • Use de-escalation techniques and manage assaultive behavior, including the use of physical or chemical restraints as appropriate.
  • Address patient-related processes including death documentation and procedures, discharge against medical advice, and fitness for duty.
  • Monitor and report sentinel events and complete incident reporting.
  • Manage risk, workplace safety, infection control, isolation procedures, HIPAA requirements, and applicable regulatory requirements.
  • Start and maintain IVs.
  • Coach and counsel staff to performance standards.
  • Manage concerns related to narcotic diversion.
  • Provide customer service and support compliance with facility policies and procedures.
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