RN Healthcare Coach South San Clinic San Antonio Texas

UnitedHealth Group•New Braunfels, TX

25d•$60,200 - $107,400•Onsite

About The Position

WellMed, part of Optum, is seeking an RN Healthcare Coach in San Antonio, Texas. The Healthcare Manager supports patients with high-risk health conditions as they navigate the healthcare system, helping patients and their families build empowerment and achieve the best possible quality of life. The role provides education, resources, and advocacy and collaborates with multidisciplinary care teams, including physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Manager also serves as a resource for clinic staff, works in a less structured, self-directed environment, and performs nursing duties within the scope of an RN license issued by the applicable state board of nursing. The role supports both longitudinal care for patients with chronic conditions and transitions from inpatient to outpatient care. Responsibilities include assessment, medication reconciliation, patient education, motivational interviewing, self-management goal setting, referrals, contingency planning, and help with post-discharge needs. The Healthcare Manager coordinates with providers on plans of care and documents care in the electronic medical record. The listed annual salary range is $60,200 to $107,400 for full-time employment, with compensation based on factors including local labor markets, education, work experience, and certifications. Benefits are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

Bachelor's degree in Nursing, or an Associate's degree in Nursing with 4 or more years of experience.
Active, unrestricted Registered Nurse license to practice in the state of employment.
Current BLS certification.
At least 2 years of experience in a physician's office, clinical, or hospital setting.
Experience interacting productively with individuals and multidisciplinary teams.
Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF, and IHD.
Proficient computer skills for working efficiently with electronic medical records.
Tuberculosis screening is required.
Proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation, documented vaccination, or a doctor's diagnosis of disease.
Pass a drug test before beginning employment.

Nice To Haves

Experience related to patient education and/or motivational interviewing skills and self-management goal setting.
Excellent verbal and written skills.
Excellent organizational and prioritization skills.
Solid interpersonal skills.

Responsibilities

Work with providers and clinic staff to identify patients at high risk.
Support longitudinal care for patients with chronic conditions by assessing health conditions, reconciling medications, conducting motivational interviewing and self-management goal setting, providing patient education, and creating referrals to appropriate agencies and resources.
Support transitions from inpatient to outpatient care by assessing transitional needs, reconciling medications, establishing and reviewing contingency plans, providing patient education, and assisting with post-discharge needs such as prescriptions, transmutation, durable medical equipment, and appointments.
Coordinate with providers to establish or update the plan of care.
Document accurately and promptly in the electronic medical record.
Participate in daily huddles and Patient Care Coordination (PCC) meetings.
Prepare accurate and timely reports for weekly meetings as required.
Maintain nursing competence and knowledge of current evidence-based practices.
May perform clinical tasks within the scope of practice.
Perform other related duties as assigned.
Act as an educator, resource, and advocate for patients and their families.
Serve as a resource for clinic staff and collaborate with multidisciplinary care teams.