RN Healthcare Coach Camp Wisdom Clinic Dallas Texas
About The Position
WellMed, part of the Optum family of businesses, is seeking a Registered Nurse Healthcare Coach to support patients with high-risk health conditions as they navigate the healthcare system. The role helps patients build independence by serving as an educator, resource, and advocate for patients and their families, with the goal of supporting the best possible quality of life. The Healthcare Coach collaborates with multidisciplinary care teams and serves as a resource to clinic staff. The position involves working in a less structured, self-directed environment and performing nursing duties within the scope of an RN license issued by the applicable state board of nursing. The role supports longitudinal care for patients with chronic conditions and helps them transition from inpatient to outpatient care. Responsibilities include assessing health and transitional needs, reconciling medications, conducting motivational interviewing and self-management goal setting, providing education, arranging referrals and resources, coordinating plans of care with providers, and assisting with post-discharge needs. The Healthcare Coach also documents in the electronic medical record, participates in care coordination meetings, and maintains competence in nursing practice and evidence-based care.
Requirements
- Bachelor's degree in Nursing, or an Associate's degree and at least 4 years of nursing experience.
- Active and unrestricted Registered Nurse license to practice in the state of employment.
- Current BLS certification.
- At least 2 years of experience in a physician's office, clinical, or hospital setting.
- Experience interacting productively with individuals and multidisciplinary teams.
- Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF, and IHD.
- Proficient computer skills for working efficiently with electronic medical records.
Nice To Haves
- Experience related to patient education and/or motivational interviewing skills and self-management goal setting.
- Excellent verbal and written skills.
- Solid interpersonal skills.
- Excellent organizational and prioritization skills.
Responsibilities
- Work with providers and clinic staff to identify patients at high risk.
- Support longitudinal care for patients with chronic conditions by assessing health conditions, reconciling medications, conducting motivational interviewing and self-management goal setting, providing patient education, and creating referrals to appropriate agencies and resources.
- Support transitions from inpatient to outpatient care by assessing transitional needs, reconciling medications, establishing and reviewing contingency plans, providing patient education, and assisting with prescriptions, transportation, Durable Medical Equipment, and appointments after discharge.
- Coordinate with providers to establish or update plans of care.
- Complete accurate and timely documentation in the electronic medical record.
- Participate in daily huddles and Patient Care Coordination meetings.
- Prepare accurate and timely reports for weekly meetings as required.
- Maintain continued competence in nursing practice and knowledge of current evidence-based practices.
- Perform clinical tasks within scope of practice as applicable.
- Perform other related duties as assigned.
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
