Area Manager- San Antonio, Texas

Stake Center Locating•San Antonio, TX

About The Position

The Area Manager, Locate oversees locating operations in the San Antonio, Texas area. The role supervises Locate Supervisors, manages workload distribution and staffing levels, supports customer and community relations, and coordinates with corporate, IT, and purchasing. The manager interprets operational reports, supports performance improvement and disciplinary processes, conducts staff performance reviews, and helps resolve damage claims and difficult locate jobs. The position may require long hours, weekend or holiday work, and travel, including overnight stays and out-of-town assignments or training.

Requirements

Be at least 18 years of age.
Have a high school diploma or equivalent.
Pass a background check for access to restricted and/or controlled areas.
Hold a valid driver's license with an acceptable driving record.
Be able to pass random drug screens and remain drug free.
Be computer literate, with above-average computer skills.
Have the ability to locate and effectively perform a PDR or damage investigation.
Interact effectively with the public, customers, contractors, utility representatives, and personnel under the manager's direction.
Have excellent oral and written communication skills at all levels.
Have experience in effective leadership in the locating industry.
Have a comprehensive understanding of underground utility construction and placement.
Successfully complete the company-provided Locate Technician training program and pass all required testing.
Have three to five years of experience.

Responsibilities

Supervise Locate Supervisors.
Oversee workload distribution.
Manage customer relations and interact with corporate, IT, purchasing, homeowners, and the general public.
Oversee disciplinary action.
Inspect vehicles and equipment.
Order inventory.
Mentor Supervisors to improve performance.
Assist with damage resolution when necessary.
Interpret reports, including PDRs, audits, and production reports.
Assist with difficult locate jobs when necessary.
Maintain force-to-load requirements.
Conduct performance reviews for staff.