RN Health Coordinator - Field Based on Oahu, HI

UnitedHealth Group•Honolulu, HI

3d•$29 - $52•Hybrid

About The Position

UnitedHealthcare is seeking an RN Health and Social Services Care Coordinator to coordinate long-term care needs for patients in the local community. The role is part of an Integrated Care Model and involves sharing relevant information about member needs, advocating for appropriate care, and ensuring members receive services that meet their needs. The coordinator works in the field, primarily serving members on Oahu, Hawaii, and may work remotely when not traveling. Local travel on Oahu is required up to 75% of the time, with teams based in downtown Honolulu, the West Side, the East Side, and the North Shore. Remote employees must comply with UnitedHealth Group’s Telecommuter Policy.

Requirements

Current, unrestricted RN license in the state of Hawaii.
At least 2 years of clinical experience.
Experience working directly with or coordinating services for long-term care, home health, hospice, public health, or assisted living.
Intermediate proficiency with MS Word, Excel, and Outlook.
Ability to travel within the assigned region to visit Medicaid members in homes and other settings.
Driver’s license and access to reliable transportation.
Current access to, or ability to obtain, internet access via a landline.

Nice To Haves

Bachelor’s degree or higher.
Certified Case Manager (CCM).
Experience with or exposure to discharge planning.
Experience with utilization review, concurrent review, and/or risk management.
Experience with electronic charting.
Experience arranging community resources.
Field-based work experience.
Case Management experience.
Experience working in a community health setting.
Background or experience in at least one of the following: behavioral or mental health, psychiatric nursing, housing or homeless outreach, community resource linkages, pregnancy, pediatrics, or disease management.
Background managing populations with complex medical or behavioral needs.
Background in mental health or experience working with serious mental illness.
Bilingual ability in Cantonese or Mandarin.
Psychiatric background, including community nursing such as PHN or work in an inpatient psychiatric facility.

Responsibilities

Assess, plan, and implement individualized care strategies directed toward the most appropriate, least restrictive level of care.
Identify and initiate referrals to social service programs, including financial, psychosocial, community, and state supportive services.
Manage the care plan throughout the continuum of care as a single point of contact.
Communicate required health-related information with stakeholders to support timely, coordinated quality care and services.
Advocate for patients and families so their needs and choices are represented and supported by the health care team.
Travel within the assigned region to visit Medicaid members in their homes and other settings, such as community centers, hospitals, or provider offices.