RN Health Coordinator - Field Based on Hilo, HI

UnitedHealth Group•Hilo, HI
•$29 - $52•Onsite

About The Position

UnitedHealthcare is hiring an RN Health Coordinator to coordinate long-term care needs for patients in the local community. This field-based role is an essential part of an Integrated Care Model: the coordinator communicates pertinent information about member needs, advocates for appropriate care, and helps ensure members receive services that meet their needs. The position is based in Hilo, Hawaii, and requires local travel approximately 75% of the time. The coordinator visits members in their homes and long-term care facilities, and may also travel to community centers, hospitals, or providers’ offices. The role involves working with patients, families, health care teams, and community stakeholders, with support from a multidisciplinary team.

Requirements

  • Current, unrestricted RN license in the state of Hawaii.
  • At least 2 years of experience in a community health setting or a health care-related role.
  • Experience working directly with or coordinating services for long-term care, home health, hospice, public health, or assisted living.
  • Intermediate proficiency with Microsoft Word, Excel, and Outlook.
  • Willingness and ability to travel in the assigned region to visit Medicaid members in their homes or other settings, including community centers, hospitals, or providers’ offices.
  • Current access to, or ability to obtain, internet access via a landline.
  • Driver’s license and access to reliable transportation.

Nice To Haves

  • Bachelor’s degree or higher.
  • Certified Case Manager (CCM) credential.
  • Case management experience.
  • Experience with or exposure to discharge planning.
  • Experience with utilization review, concurrent review, and/or risk management.
  • Experience with electronic charting.
  • Experience arranging community resources.
  • Experience as a Public Health Nurse.
  • Field-based work experience.
  • Background managing populations with complex medical or behavioral needs.
  • Background in mental health or experience working with serious mental illness.

Responsibilities

  • Assess, plan, and implement individualized care strategies directed toward the most appropriate, least restrictive level of care.
  • Identify and initiate referrals to social service programs, including financial, psychosocial, community, and state supportive services.
  • Manage the care plan throughout the continuum of care as a single point of contact.
  • Communicate required health-related information with stakeholders to support timely, high-quality coordinated care and services.
  • Advocate for patients and families so that patients’ needs and choices are represented and supported by the health care team.
  • Visit members in their homes or long-term care facilities, adapting to a variety of situations.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • 401(k) contribution, subject to eligibility requirements.
  • $5,000 sign-on bonus for external candidates.
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