About The Position

Dunkin' is seeking a creative, motivated, hands-on Marketing Coordinator to support growing franchise operations. This role goes beyond desk-based marketing, with field work at restaurant locations, collaboration with restaurant teams, support for new store openings, and hands-on execution of marketing initiatives. The position combines field marketing, restaurant operations, cross-functional coordination, and marketing strategy and execution. It operates in both office and restaurant environments, with a fast-paced restaurant setting and occasional travel between locations. The employer describes a welcoming and inclusive environment and a policy against discrimination and harassment.

Requirements

  • Strong communication, organizational, and project coordination skills.
  • Experience with social media, digital marketing, Microsoft Office, and creative platforms such as Canva, Adobe Editor/Photoshop, Instagram, and Facebook.
  • Willingness to learn restaurant operations and participate in hands-on training.
  • Ability to travel between restaurant locations and work occasional weekends or early mornings for events.
  • Self-motivated, adaptable, and comfortable working in both office and restaurant environments.

Nice To Haves

  • 2–4 years of marketing, field marketing, event coordination, or related experience preferred.
  • Restaurant, hospitality, retail, or franchise marketing experience is a plus.

Responsibilities

  • Support grand openings, local store marketing initiatives, promotional events, and community outreach.
  • Visit restaurant locations to assist with marketing execution, brand standards, and guest engagement.
  • Participate in hands-on restaurant training to understand Team Member, Shift Leader, and management responsibilities.
  • Collaborate with restaurant leadership to identify opportunities to improve brand awareness, guest traffic, and business performance.
  • Partner with Operations, HR, Training, and leadership teams to coordinate marketing initiatives and special projects.
  • Support new restaurant openings, recruitment marketing, community partnerships, and employee engagement events.
  • Coordinate project timelines, promotional materials, vendors, and event logistics.
  • Assist with newsletters, presentations, marketing reports, and other business initiatives.
  • Assist with developing and implementing local marketing campaigns, seasonal promotions, and digital marketing initiatives.
  • Monitor campaign performance, local market trends, and customer engagement.
  • Ensure marketing activities align with Dunkin' brand standards and business objectives.
  • Contribute creative ideas that support restaurant growth and customer experience.
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