RN Health Coordinator - Field Based on Oahu, HI

UnitedHealth Group•Honolulu, HI
•$28 - $50•Remote

About The Position

UnitedHealthcare is hiring an RN Health Coordinator to coordinate long-term care needs for patients in the local community. The role is part of an Integrated Care Model and involves communicating members’ needs, advocating for appropriate care, and ensuring members receive services that meet their needs. The position is field-based on Oahu, Hawaii, with flexibility to work remotely and required local travel of up to 75% of the time. Teams are based in downtown Honolulu, West Side, East Side, and North Shore areas. Remote employees must follow UnitedHealth Group’s Telecommuter Policy. The role supports patients and families by coordinating care across the continuum, identifying appropriate services, and communicating health-related information among stakeholders. Compensation is $28.27–$50.48 per hour based on full-time employment. External candidates are eligible for a $5,000 sign-on bonus. Benefits are subject to eligibility requirements.

Requirements

  • Current, unrestricted RN license in the state of Hawaii.
  • At least 2 years of clinical experience.
  • Experience working directly with or collaborating on services for long-term care, home health, hospice, public health, or assisted living.
  • Intermediate proficiency with MS Word, Excel, and Outlook.
  • Ability to travel in the assigned region to visit Medicaid members in their homes or other settings, including community centers, hospitals, or providers’ offices.
  • Driver’s license and access to reliable transportation.
  • Current access or ability to obtain internet access via a landline.
  • Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
  • Candidates are required to pass a drug test before beginning employment.

Nice To Haves

  • Bachelor’s degree or higher.
  • Certified Case Manager (CCM) credential.
  • Experience with or exposure to discharge planning.
  • Experience with utilization review, concurrent review, and/or risk management.
  • Experience with electronic charting.
  • Experience arranging community resources.
  • Field-based work experience.
  • Case management experience.
  • Experience working within a community health setting.
  • Background or experience in at least one of the following: behavioral or mental health, psychiatric nursing, housing or homeless outreach, community resource linkages, pregnancy, pediatrics, or disease management.
  • Background managing populations with complex medical or behavioral needs.
  • Background in mental health or experience working with serious mental illness.
  • Bilingual in Cantonese or Mandarin.
  • Psychiatric background, including community nursing such as PHN or work in an inpatient psychiatric facility.

Responsibilities

  • Assess, plan, and implement individualized care strategies directed toward the most appropriate, least restrictive level of care.
  • Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
  • Manage the care plan throughout the continuum of care as a single point of contact.
  • Communicate required health-related information to stakeholders to ensure quality, coordinated care and services are provided expeditiously.
  • Advocate for patients and families to ensure patients’ needs and choices are represented and supported by the health care team.

Benefits

  • $5,000 sign-on bonus for external candidates.
  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • 401(k) contribution.
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