RN Community Liaison for Skilled Nursing Facility

tmc • Montgomery, AL

4d

About The Position

An RN Community Liaison (also called a Clinical Nurse Liaison) for a Skilled Nursing Facility serves as a bridge between the facility, local hospitals, physicians, prospective residents, and the surrounding community. The role promotes the facility’s skilled nursing, short-term rehabilitation, and long-term care services while managing clinical assessments and the admission transition process. It combines clinical evaluation, care coordination, and community outreach to support quality admissions and safe patient transfers.

Requirements

• Active, unencumbered Registered Nurse (RN) license in the state of Alabama.
• At least 2–3 years of clinical experience in an acute care, skilled nursing, rehabilitation, or case management setting.
• Familiarity with Electronic Health Records (EHR) systems, hospital software, and Microsoft Office.
• Strong public speaking, presentation, negotiation, and conflict-resolution abilities.
• Ability to travel locally each day to hospitals, physician offices, and community events.

Responsibilities

• Evaluate prospective residents at referring hospitals, acute care units, or home settings to determine clinical needs and suitability for skilled nursing facility admission.
• Review clinical documentation, verify health insurance coverage and benefits, and coordinate with payors or Managed Care Plans before admission.
• Build and maintain referral relationships with hospital discharge planners, case managers, physicians, clinics, and community organizations.
• Coordinate transitions and discharges with interdisciplinary care teams, including bedside handoffs, equipment and medication orders, and therapy setup.
• Educate patients, families, and healthcare partners about facility services, disease progression, post-acute options, and community resources.
• Manage the referral-to-admission pipeline, track conversion rates, and meet established census growth goals.
• Follow local, state, and federal healthcare regulations, internal policies, and HIPAA guidelines during interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed