RN Clinical Educator/Team Manager Home Health San Antonio Texas

UnitedHealth Group•New Braunfels, TX

12d•$72,800 - $130,000

About The Position

WellMed, part of the Optum family of businesses, is seeking an RN Clinical Educator/Team Manager for its home health department. This RN role provides management and supervision in coordination with skilled nursing, home health aide, physical therapy, occupational therapy, speech therapy, and medical social services. The position collaborates with interdisciplinary teams, mentors nurses, supports continuous improvement in patient care, and coordinates care to ensure continuity, appropriateness, and quality of services delivered by the home health department. The role designs, implements, and evaluates educational programs for clinical and non-clinical staff; develops and delivers training; and contributes to clinical policies, standard operating procedures, educational resources, and competency materials. The manager travels to markets to complete competencies and also supports staff scheduling, performance monitoring, orientation, recruitment, quality improvement, documentation, referrals, and patient care coordination. The position may make home visits to provide care as needed and performs on-call duties approximately one week per month, or as department needs require. It works under the supervision of the Clinical Team Manager Lead per branch and/or the Director of Nursing for home health for that branch, or the VP of home health. This role may involve weekday on-call duties and weekend work according to the assigned schedule. The salary range is $72,800–$130,000 annually based on full-time employment. Benefits mentioned include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and 401(k) contribution, subject to eligibility requirements.

Requirements

Graduate of an accredited school of nursing.
Current, unrestricted Registered Nurse (RN) license in the State of Texas.
At least three years of RN clinical experience in acute care, general medical/surgical, or home health.
Ability to practice independently and apply sound clinical judgment in nursing care.
Current Basic Life Support (BLS) certification.
Working knowledge of medical terminology, clinical equipment, and nursing procedures.
Knowledge of applicable federal and state healthcare regulations, Medicare and Medicaid requirements, and organizational policies and procedures.
Strong organizational, verbal, written, and interpersonal communication skills.
Strong presentation and facilitation skills, including the ability to communicate clinical information effectively to diverse audiences.
Ability to assess learning needs, provide constructive feedback, and support clinical competency and professional development.
Ability to work independently, manage multiple priorities, and exercise sound judgment and decision-making.
Ability to read, understand, and communicate written and verbal instructions in English effectively.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint.
Reliable transportation and ability to travel as required by the position.
Ability to meet tuberculosis screening requirements and provide proof of immunity to measles, mumps, rubella, varicella, tetanus, diphtheria, and pertussis through laboratory confirmation, vaccination documentation, or a physician's diagnosis of disease.
Flexibility to work weekdays on call and weekends according to the assigned schedule.

Nice To Haves

Bachelor of Science in Nursing (BSN) or higher.
Experience in home health, community health, or other post-acute healthcare settings.
Experience in nursing education, clinical education, staff development, or a related role.
Experience conducting clinical skills training, competency validation, or staff education.
Knowledge of adult learning principles and instructional methodologies.
Experience developing, reviewing, and maintaining clinical policies, procedures, educational materials, and standards of practice.
Experience developing educational materials, competency tools, clinical resources, or training programs based on evidence-based practice and regulatory requirements.
Proficiency with educational technology and software used to develop and deliver training.
Knowledge of regulatory and accreditation requirements applicable to home health care.
Experience with quality improvement, performance improvement, or clinical audit activities in a healthcare organization.
Supervisory, preceptor, charge nurse, educator, or other clinical leadership experience.

Responsibilities

Develop and implement educational programs and initiatives to enhance nursing staff skills and knowledge.
Ensure consistent education and training across locations, remotely or in person, and promote standardized nursing practices and continuous learning.
Provide targeted education and training to address staff concerns and support optimal patient care outcomes.
Conduct or participate in clinical and educational audits, evaluate compliance with policies, procedures, competency requirements, and standards of practice, and identify opportunities for education and improvement.
Maintain records of nursing staff competencies and monitor completion of required training and certifications.
Collaborate with departments to identify educational needs and develop training materials and resources.
Evaluate educational program effectiveness using feedback, assessments, and surveys.
Serve as a resource and mentor to nursing staff, offering professional development guidance and support.
Plan, coordinate, and execute educational initiatives within established timelines and budgets.
Keep current with nursing practices, regulations, and developments in healthcare education.
Maintain detailed documentation of educational activities, including attendance records, evaluations, and training materials.
Analyze statistical and data-management information and prepare clear performance reports and other communications for leadership.
Coordinate meetings; prepare draft agendas and supporting materials; arrange meetings; take minutes; and provide follow-up correspondence.
Recommend and implement new or modified reporting methods and procedures to improve business processes and reporting.
Conduct market analyses of population demographics and distribution across geographic locations; create databases and visual documentation such as maps; and use evidence-based practice to support research and solutions.
Participate in recruiting, hiring, and developing sufficient clinical and non-clinical staff to support safe, consistent care.
Participate in and assist with orientation and training of clinical and paraprofessional staff.
Ensure designated staff meet on-site supervisory requirements in a timely manner.
Demonstrate effective leadership and solve problems using accurate analysis of facts.
Ensure clinical staff can complete assessments, communicate with physicians, plan services and discharge, and make sound professional decisions.
Assign staff, monitor schedules, match caregiver qualifications to patient needs and locations, and manage quality through patient care appraisals and employee supervision.
Manage documentation so patient records meet legal and regulatory requirements, support continuity and coordination of care, establish medical necessity, and facilitate payer reimbursement.
Maintain knowledge of company and community services and resources, and direct staff to use available resources to meet patient needs.
Ensure each client's plan of care is carried out as written and according to physician orders.
Ensure client needs are reassessed by the appropriate health professional after a significant health-status change, at a physician's request, or after hospital discharge.
Complete annual staff evaluations according to company policy and applicable federal and state regulations.
Manage ongoing skill evaluations to ensure staff abilities align with patient needs and market requirements.
Supervise clinical processes and the flow of information and documentation from inquiry through patient discharge.
Provide support and documentation needed to facilitate reimbursement.
Support data collection and root-cause analysis, and develop or oversee action plans for continuous quality improvement.
Assist in coordinating patient services, including lab reports, updated patient reports, and interdisciplinary communication.
Receive and coordinate referrals from case managers, physicians, and other referral sources.
Participate in interdisciplinary care conferences, agency programs, and management functions as assigned.
Monitor documentation and paperwork to ensure records are accurate, timely, and compliant with Medicare and other payer guidelines.
Ensure clinical notes and supply and visit logs are accurate and submitted according to agency policy.
Investigate patient and family complaints promptly and take corrective action as needed.
Make home visits to provide patient care as needed.
Recognize and report life-threatening situations and respond appropriately; demonstrate knowledge of emergency procedures.
Participate in accreditation, licensing, and professional-recognition efforts according to applicable state, federal, or CHAP requirements.
Assist leadership with Performance Improvement Plan reports, including goals achieved, improvement opportunities, statistical data, and projections.
Participate in home care Performance Improvement Program activities and serve as a resource on performance improvement matters.
Participate in periodic clinical-record reviews and educate clinical staff on documentation standards and patient care as needed.
Monitor assigned cases for compliance with third-party payer requirements.
Attend required in-service programs to maintain home care knowledge, as assigned by the supervisor.
Complete assignments within projected time frames and demonstrate effective time management.
Communicate clearly, positively, and cooperatively; maintain reliable attendance and punctuality.
Promote the agency's philosophy, mission, and administrative policies; protect patient, staff, and agency privacy and confidentiality.
Communicate supportively with patients, families, visitors, physicians, and other personnel; adhere to the agency dress code and Patient's Bill of Rights.
Meet agency productivity requirements and follow infection-control, standard-precaution, and safety guidelines.
Follow the appropriate chain of command and demonstrate flexibility, enthusiasm, and willingness to cooperate or assist others as needed.
Perform on-call duties for the home health department approximately one week per month or as department needs require, and work weekdays and weekends according to the assigned schedule.
Perform other duties as assigned.