RN Case Manager - Fort Campbell

JES Tech•Campbell, KY

About The Position

JES Tech is seeking a qualified Registered Nurse Case Manager to support Army Special Operations Forces (5th Special Forces Group) under the Preservation of the Force and Family (POTFF) program. The role provides comprehensive, patient-centered case management to Department of Defense beneficiaries, with an emphasis on coordinated, cost-effective, evidence-based care that supports military personnel and their families.

Requirements

  • Hold a current, full, active, and unrestricted Registered Nurse (RN) license in a U.S. state or territory.
  • Have at least two years of nurse case management experience.
  • Hold a Case Manager certification (CCM, ACMA, or ANCC), or be able to obtain one within one year of hire.
  • Hold current Basic Life Support (BLS/BCLS) certification through the American Heart Association.
  • Be able to obtain and maintain a SECRET security clearance.
  • Understand medical diagnoses and support patients in optimizing function and self-care.
  • Be able to manage complex medical, psychosocial, and financial cases.
  • Have strong communication skills for collaboration with providers, stakeholders, and multidisciplinary teams.
  • Know federal healthcare regulations, professional ethics, and practice standards.
  • Be familiar with VA/DoD Clinical Practice Guidelines and utilization review processes.
  • Understand TRICARE, Medicare, and third-party payer systems.
  • Know healthcare financial systems and resource management.
  • Have experience using healthcare information systems, data tracking, and reporting tools.
  • Know pharmaceuticals, including therapeutic effects and potential complications.
  • Be able to access and coordinate community resources and patient benefit programs.

Nice To Haves

  • Experience working with military or Special Operations populations.
  • Familiarity with the Military Health System (MHS) and POTFF program.
  • Experience supporting discharge planning and care transitions.

Responsibilities

  • Conduct and document comprehensive health assessments, including detailed medical histories.
  • Develop time-sensitive, individualized care plans based on clinical findings.
  • Perform telephonic patient assessments using established protocols to support appropriate, cost-effective care.
  • Monitor patient progress toward care goals and adjust treatment plans as needed.
  • Establish care priorities and evaluate outcomes to support coordinated, efficient care delivery.
  • Oversee discharge planning to support proper timing, sequencing, and continuity of care.
  • Coordinate referrals to healthcare providers, facilities, and community resources.
  • Collaborate with healthcare teams, vendors, and stakeholders to support patient care delivery.
  • Negotiate and administer service agreements that support treatment goals and compliance.
  • Maintain required credentialing and clinical privileges at the assigned Military Treatment Facility (MTF).
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