RN Case Manager - Part-Time

Arkansas Hospice, Inc.•Monticello, AR

About The Position

The Registered Nurse Case Manager is an RN who oversees and participates in providing appropriate clinical interventions and support to an assigned caseload of hospice patients. The role manages patient care after initial admission and assignment, coordinates ongoing care plans with interdisciplinary team members, monitors pain and symptom control, and communicates with patients, families, physicians, healthcare providers, and community organizations. The RN Case Manager also supports admissions, referrals, staff education and precepting, documentation review, community outreach, and performance improvement activities. The position rotates on-call duty to provide 24-hour service to patients and families as assigned. This is a safety-sensitive position involving regular handling of confidential or proprietary organizational and patient information, performing life-threatening procedures, monitoring or operating medical-procedure equipment, and/or working with controlled substances or medicine. The employee must remain alert and concentrate for extended periods while performing these duties.

Requirements

Graduation from an accredited school of nursing.
At least one year of nursing experience in a hospital, home health agency, hospice, or related program.
Current licensure as a Registered Nurse (RN) in Arkansas.
Valid Arkansas driver’s license.
Personal automobile and automobile insurance.
Knowledge of palliative care, particularly symptom control associated with terminal illness.
Knowledge of holistic patient care and the nursing process as applied to hospice patients and families.
Knowledge and acceptance of hospice philosophy and principles of care.
Ability to organize and prioritize workloads to meet deadlines.
Ability to recognize positive and negative aspects of death and grief.
Effective oral and written communication skills, including the ability to communicate with coworkers and other customers.
Ability to follow basic safety policies and procedures.
Good judgment and ability to maintain confidentiality.
Ability to work as a team player and demonstrate tact, resourcefulness, patience, and dedication.
Ability to accept direction and adhere to policies and procedures.
Ability to work in a fast-paced environment and maintain alertness and concentration for extended periods while performing safety-sensitive duties.

Nice To Haves

Bachelor of Science in Nursing (BSN).

Responsibilities

Manage patient care functions after initial admission and assignment to a designated RN Case Manager.
Assist with the admission process as requested.
Interpret Arkansas Hospice policies and procedures for nursing staff and others when needed to support understanding and compliance.
Coordinate and collaborate with interdisciplinary team members to manage the ongoing plan of care and meet patient and family needs.
Update the Plan of Care and keep team members informed about changes in patients’ physical status and care needs.
Facilitate effective written and verbal communication with patients, families, and other healthcare providers.
Communicate with attending physicians and community organizations about resources for assigned patients and families.
Monitor pain and symptom control to support optimal patient comfort.
Coordinate CNA scheduling needs with the Patient Care Coordinator, Area Manager, or designee.
Initiate referrals for other hospice-related care and services.
Precept nurses in orientation, students, and trainees.
Review staff documentation as directed and ensure it is complete, accurate, and timely in accordance with organizational policies and practice standards.
Participate in interdisciplinary team meetings, case conferences, care planning, and other assigned committee meetings.
Participate actively in Performance Improvement activities.
Participate in community outreach to educate the public about Arkansas Hospice services.
Coordinate and provide education about hospice and hospice services to patients, families, team members, and the community.
Rotate on-call duty to provide 24-hour service to patients and families as assigned.
Maintain strict confidentiality.
Demonstrate excellent customer service, teamwork, and cooperation, and seek opportunities to assist patients, families, and coworkers.
Follow supervisor direction and instructions, seek additional information as needed, and work with minimal supervision.
Adhere to organizational and departmental policies and procedures.
Meet attendance and punctuality standards and notify the supervisor promptly about absences or lateness.
Attend required meetings and in-services and pursue additional professional development as appropriate.