RN Case Manager - San Antonio, TX (Hybrid)

DaVita • San Antonio, TX

6d • Hybrid

About The Position

The RN Case Manager works autonomously and in collaboration with healthcare team members to coordinate and facilitate quality, cost-effective care for patients with end-stage renal disease (ESRD) and chronic kidney disease (CKD), while helping minimize fragmentation in healthcare delivery. The role coordinates care among patients, families, physicians, providers, care teams, the community, and the Regional Operations Manager. It is part of DaVita Integrated Kidney Care, which integrates and manages care for people with late-stage CKD and ESRD.

This hybrid, field-based role covers San Antonio and surrounding areas. It requires a dedicated home office and travel within an assigned territory 3–4 days per week; territory assignments may change with business needs. The schedule is Monday through Friday, with flexibility to accommodate patient needs and nephrology partner availability.

Requirements

• A.D.N. degree from an accredited school of nursing; a three-year diploma from an accredited diploma program may be substituted for a nursing degree.
• Current Registered Nurse (RN) license in the state of practice.
• Maintain continuing education credits as required by the state of practice.
• Case management experience; alternatively, at least 3 years of experience assessing patient needs, developing and managing individualized care plans, coordinating services across interdisciplinary teams, and supporting patients through complex healthcare transitions.
• Demonstrated knowledge and understanding of data and managing to clinical, financial, and patient satisfaction outcomes.
• Demonstrated experience and effectiveness in a change agent role.
• Demonstrated knowledge and understanding of CQI techniques.
• Previous experience in healthcare performance coaching.
• Current CPR certification.
• Ability to adapt personal practice patterns to new or electronic processes and increased productivity expectations related to Capella implementation.
• Current driver's license in the state employed, a positive driving record, and ability to meet insurance coverage requirements.
• Basic computer skills and proficiency in MS Word and Outlook.
• Functional proficiency with DaVita-specific clinical software programs, including Capella, required within 90 days of employment.
• Dedicated home office with internet connectivity of at least 1 Mbps upload and 1 Mbps download.
• Ability to travel 3–4 days per week within an assigned territory.

Nice To Haves

• Bachelor of Science in Nursing (B.S.N.).
• Minimum of 5 years of clinical nursing experience is strongly preferred.
• Minimum of 3 years of renal nursing experience.
• Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) certification.

Responsibilities

• Coordinate and facilitate quality, cost-effective care for ESRD and CKD patients.
• Help minimize fragmentation of the healthcare delivery system.
• Coordinate care among patients, families, physicians, providers, care teams, the community, and the Regional Operations Manager.
• Assess patient needs, develop and manage individualized care plans, coordinate services across interdisciplinary teams, and support patients through complex healthcare transitions when substituting this experience for case management experience.
• Travel within an assigned territory 3–4 days per week.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Paid time off and PTO cash out.
• Family resources.
• EAP counseling sessions.
• Access to Headspace.
• Backup child and elder care.
• Maternity and paternity leave.
• Professional development programs and on-demand virtual leadership and development courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree